Braun Board

Senior Account Executive - Issuing

Highnote · Remote · US

Base
$130K–$180K
OTE
Not disclosed
Quota attainment
Not disclosed
Posted
11mo ago

Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.

Ask: “What percentage of fully ramped reps hit quota last year?”

Still open · checked 2h agoon Highnote's careers page

What Highnote sells

Lets businesses issue and manage their own cards

Businesses that want to offer their own payment cards need a lot of behind-the-scenes machinery to make them work. Highnote handles that machinery, so a company can issue and process cards, both virtual and physical, and add card payments into what it already offers. The business can then focus on its customers instead of on the plumbing.

In plain English, from their own job posts. Something wrong? Tell us

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The Braun Read

Ask hard questions

Too much is left unsaid. Make them answer before you invest.

Pay
Base is listed but not OTE. Ask what the variable is and how many people hit it.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Pipeline
Mostly self-sourced. Great if you like outbound, rough if you don't.
Time on market
Open 341 days. Ask why it's been hard to fill.
Company hiring
This is their only open sales role.

Red flags

None spotted.

Worth asking about

  • Open 90+ days. This role has been posted for three months or more. Ask why it's been hard to fill, and whether anyone left it.

Green flags

None spotted.

Based only on what the posting says. Flags are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    This role has been open a while. What's made it hard to fill?

    The answer tells you what candidates saw that made them walk.

  2. 2.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  3. 3.

    What percentage of reps on the team have been here more than 18 months?

    Tenure shows whether people stay long enough to get paid.

  4. 4.

    Has the comp plan changed in the last 12 to 18 months? What changed?

    A plan that changes every year means the goalposts keep moving.

  5. 5.

    Who sits with reps and reviews calls each week?

    Coaching is often what's behind a good or bad attainment number.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

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The role

Sell Highnote's card issuing and processing API platform to large enterprise accounts. Build C-level relationships, run outbound prospecting, and manage the full cycle through contract negotiation.

Enterprise · Mixed · Outbound

Selling motion

Mixed

Who you're selling to

Buyer:
Digital-first organizationsIn their words: “we provide digital-first organizations with the flexibility to seamlessly issue and process payment cards”
Company size:
Enterprise

Pipeline expectations

Mostly self-sourced. Expect a lot of outbound.

Compensation

$130K–$180K base

What is not disclosed

This posting doesn't tell you:

  • OTE
  • Quota size
  • Quota attainment
  • Average deal size
  • Territory
  • Sales cycle length

The questions above cover the big ones.

Full posting
About Highnote Founded in 2020 by a team of leaders from Braintree, PayPal, and Lending Club, Highnote is an embedded finance company that sets the standard in modern card platform management. As an all-in-one card issuer processor and program management platform, we provide digital-first organizations with the flexibility to seamlessly issue and process payment cards, embed virtual and physical card payments, and integrate ledger and wallet functionalities—empowering businesses to drive growth and profitability. We’ve raised $145M+ and have grown our team to 140+ employees. Headquartered in San Francisco, we’ve managed to build one of the most advanced payments teams in the industry, with team members in 25+ US states. Operating through our core values of customer obsession, executional excellence, intentional inclusion, we’re helping businesses grow for the future by creating the payment products demanded by tomorrow, with the ability to solve for use cases that don’t exist yet. We are fast-moving, hands-on, and strongly believe everyone deserves a seat at the table. We believe we’re unlocking incredible opportunities that can change the future of payments, as long as we have the right people to make it happen. Job Description As an Enterprise Account Executive you will be responsible for driving significant revenue growth by cultivating and managing relationships with large complex Enterprise accounts. You will manage all facets of the sales cycle including initial strategic outreach to successful contract negotiation. Some of the things you’ll own and drive: - Own a customer account list and develop plans for winning and expanding business with enterprise companies - Establish, maintain, expand deep relationships with C level executives - Develop outbound strategies that create and nurture customer opportunities - You will identify, qualify, develop, propose, and close customer opportunities - You will build strong relationships to foster and expand customer trust - You will define and execute sales strategies that drive profitable growth while delivering meaningful customer value - Collaborate cross-functionally with operations, product management and product marketing to communicate requirements and opportunities for targeted accounts Who you are: We encourage candidates of all backgrounds and experiences to apply, but we expect a successful candidate will have: - 10+ years of sales experience with a track record of top performance - 7+ years of experience selling an API product into Enterprise customers - Ability to understand complex technical product requirements - Experience negotiating legal contracts - Strong presentation skills, particularly for in-person meetings with multiple stakeholders - An entrepreneurial and ‘getting-things-done’ mindset focused on delivering results - A strategic, collaborative, and inclusive approach - Strong communication and presentation skills - Ownership mindset - caring about seeing projects through from start to finish - Lead by example, with empathy and humility Why Highnote? - We’re a startup that allows for our employees to truly build from the ground up and impact every layer of our organization. - We’re a team of payments obsessed individuals. While some of us come from the fintech world, some of us don’t. We value the varied backgrounds and the diverse perspectives of our employees. - We’re small on hierarchy and big on growth. We’re a flat organization that allows everyone to have direct exposure to our leadership team. We are looking for builders who thrive in ambiguity. - We’re backed by Oak HC/FT, Costanoa Ventures, Adams Street Partners, Westcap, and Pinegrove Venture Partners. Angel Investors include Bill Ready (CEO at Pinterest) and Renaud Laplanche (Co-Founder & CEO of Upgrade). Highnote benefits - Flexible Paid Time Off - 100% healthcare coverage + 75% coverage for dependents - 401k program - Paid Parental Leave: Up to 16 weeks paid leave for the birth parent, and up to 6 weeks paid leave for the non-birth parent - Equity in Highnote - Stipend to build out your home office; internet and phone reimbursement - At Highnote we have built a total rewards philosophy that includes fair, equitable, geo-based compensation that is performance and potential based. Our compensation packages are competitive based on robust market research and are a combination of a cash salary, equity, and benefits. In compliance with the Equal Pay for Equal Work Act, the annual salary range for applicants is $130,000-180,000. Please note that positions located in San Francisco are hybrid and include core working days of Monday, Tuesday, Wednesday, Thursday in office. We provide flexible work options based on distance from our downtown SF office. Highnote believes in the power of face-to-face, personal connection. As a result, we prioritize in-person candidates. Highnote is a diverse and inclusive company committed to growing a diverse and inclusive team. We invite people from all backgrounds and identities to apply. We do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other characteristics protected by US federal state or local laws, or the laws of the country or jurisdiction where you work. Additionally, we encourage everyone to share which pronouns you wish for us to use when addressing you (i.e.: she/her, he/him, they/them, etc). Note on Recruitment Fraud: Highnote will never ask for payment, bank details, or interview candidates via text/chat apps. All official emails come from @highnote.com or Greenhouse.
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