Braun Board

Sales Development Representative

Owner.com · Toronto, ON, Canada

Base
Not disclosed
OTE
Not disclosed
Quota attainment
Not disclosed
Posted
2mo ago

Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.

Ask: “What percentage of fully ramped reps hit quota last year?”

Still open · checked 1h agoon Owner.com's careers page

What Owner.com sells

Runs a restaurant's website, orders, and daily tasks

A restaurant owner often juggles a website, online orders, a customer list, and a cash register, all from different companies. Owner gives them one set of tools that runs all of it. It also brings in new customers and handles daily jobs, so the owner does less of the work by hand.

In plain English, from their own job posts. Something wrong? Tell us

More Industry-specific software companies →

The Braun Read

Proceed with caution

A few things here deserve a hard look before you spend time on it.

Pay
No pay listed at all.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Pipeline
A mix of self-sourced pipeline and inbound or SDR help.
Time on market
Open 62 days. Ask why it's been hard to fill.
Company hiring
7 sales roles open, hiring at a steady pace.

Red flags

  • "Unlimited earnings," no numbers. It sells uncapped or unlimited earnings but never says what anyone actually earns.

Green flags

  • Pays accelerators. Higher commission rates once you pass quota. Overperformance actually pays.

Based only on what the posting says. Flags are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    What did the median rep and the top rep actually earn last year?

    "Unlimited" is a ceiling, not a number. You need the median.

  2. 2.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  3. 3.

    What percentage of reps on the team have been here more than 18 months?

    Tenure shows whether people stay long enough to get paid.

  4. 4.

    Has the comp plan changed in the last 12 to 18 months? What changed?

    A plan that changes every year means the goalposts keep moving.

  5. 5.

    Who sits with reps and reviews calls each week?

    Coaching is often what's behind a good or bad attainment number.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

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The role

Follow up with warm and cold leads to book and convert independent restaurant owners onto Owner's online ordering, website, and POS platform. Based in Toronto; Spanish fluency preferred.

SMB · New Logo

Selling motion

New Logo

Who you're selling to

Buyer:
Restaurant ownersIn their words: “are committed to building trusting relationships with restaurant owners”
Industry:
RestaurantsIn their words: “We’re starting by helping independent restaurants succeed online.”
Company size:
SMB

Pipeline expectations

A mix of self-sourced pipeline and inbound / SDR support.

Compensation

The posting doesn't list pay.

What is not disclosed

This posting doesn't tell you:

  • Base salary
  • OTE
  • Quota size
  • Quota attainment
  • Average deal size
  • Territory
  • Sales cycle length

The questions above cover the big ones.

Full posting
About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an Owner.com http://Owner.com website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! This opportunity is all about connection and collaboration! It requires being in the office 5 days a week at our amazing office downtown Toronto located at 185 Spadina Ave, Toronto Ontario. Owner.com http://Owner.com is looking to hire a Sales Development Representative to join our growing revenue team. This role is best suited for people who are passionate about helping small businesses grow, have a track record of sales excellence, and are committed to building trusting relationships with restaurant owners. Note: We serve a significant Spanish-speaking customer base. Professional fluency in Spanish is strongly preferred and will be prioritized in our selection process.   The impact you'll have   - Follow up with and engage warm and cold leads, maintaining a steady flow of prospects to drive revenue growth and expand market reach - Talk to potential customers and collect their feedback to help improve our marketing and sales methods, making sure our product meets what the market needs - Work closely with your team to improve the overall SDR strategy, sharing ideas that can help shape our overall sales approach - Continuously learn by collaborating with the sales team, sales leaders, and cross-functional team members - Go above and beyond delivering your quota to help your teammates and the company succeed   What we’re looking for   - Demonstrated history of excellence by consistently exceeding personal and professional goals, with a strong commitment to surpassing targets in all endeavours i.e. school, sports, professional goals ect. We want to know you have done something at a high level that requires, discipline, sacrifice and a strong work ethic. - Proven ability to set high standards for oneself and consistently meet or surpass expectations in both work-related tasks and personal development initiatives - Confident communicator with strong persuasion skills and a determined, persistent approach - Customer-obsessed sales approach, demonstrating a deep commitment to understanding and addressing the unique needs of each restaurant owner - Dedication to building long-term relationships with customers, prioritizing their success over short-term gains - Curious, lifelong learner mindset with a passion for continuous improvement, staying updated on industry trends and best practices, and showing enthusiasm for applying newly acquired knowledge to improve job performance - You excel in a dynamic, fast-paced environment where adaptability is key, demonstrating grit, competitiveness, and resilience in the face of challenges - Experience with restaurants or small businesses (selling to or working in!) is a huge plus!   Interview Process   1. Recruiter Screen — 30-minute phone call to align on your background, what you're looking for, and answer any early questions 2. Hiring Manager Screen — 30-minute video interview with the hiring manager to go deeper on your experience and how you work 3. Technical Case Study — 1-hour video interview with a sales leader on the team covering your skills, approach, and how you'd show up in the role 4. Final Round — 30-minute video conversation with a Executive   Compensation and benefits   - The salary for this role is $75,000 CAD OTE ($60,000 base $15,000 incentive with uncapped commission & accelerators), plus a generous pre-IPO equity package. - Other benefits include comprehensive health coverage, unlimited/flexible PTO - plus extra fun perks! Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond. #LI-AB1
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