Braun Board

Enterprise Solutions Engineer (Post-Sales)

Tennr · Hybrid · New York City, NY

Base
$160K–$180K
OTE
Not disclosed
Posted
3mo ago

Still open · checked 2h agoon Tennr's careers page

What Tennr sells

Handles insurance paperwork so patients get seen sooner

When a doctor refers a patient to a specialist, the patient often waits days, weeks, or even months. The doctor's office is buried in insurance paperwork. Tennr handles that paperwork so patients get through the door and the office gets paid. Patients get the right care sooner.

In plain English, from their own job posts. Something wrong? Tell us

More Industry-specific software companies →

The Braun Read

Ask hard questions

Too much is left unsaid. Make them answer before you invest.

Pay
Base is listed but not OTE. Ask what the variable is and how many people hit it.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Pipeline
Mostly inbound or an assigned book.
Time on market
Open 95 days. Ask why it's been hard to fill.
Company hiring
4 sales roles open, hiring at a steady pace.

Red flags

None spotted.

Worth asking about

  • Open 90+ days. This role has been posted for three months or more. Ask why it's been hard to fill, and whether anyone left it.

Green flags

  • SDR or inbound support. You won't be building all of your own pipeline from zero.

Based only on what the posting says. Flags are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    This role has been open a while. What's made it hard to fill?

    The answer tells you what candidates saw that made them walk.

  2. 2.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  3. 3.

    What's the OTE, and what did the median rep earn last year?

    Base is what you're guaranteed. OTE and the median show the upside.

  4. 4.

    What's the annual quota, and how was it set?

    A quota built from real data is a target. Otherwise it's a hope.

  5. 5.

    How long is ramp, and what's the quota during it?

    Full quota on day one means you start behind.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

Josh's top five questions for any sales interview →

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The role

Post-sales technical role leading end-to-end automation implementations for large health systems and national provider groups, from discovery through go-live and expansion. Heavy on APIs, integration and stakeholder alignment.

Enterprise · Expansion · Inbound

Selling motion

Expansion

Who you're selling to

Buyer:
Large health systems, national provider groups, enterprise partnersIn their words: “Tennr’s most complex customers — large-scale health systems, national provider groups, and enterprise partners”
Industry:
HealthcareIn their words: “reducing patient delays across the U.S. healthcare system”
Company size:
Enterprise

Pipeline expectations

Mostly inbound or an assigned book of business.

Compensation

$160K–$180K base

What is not disclosed

This posting doesn't tell you:

  • OTE
  • Quota size
  • Quota attainment
  • Average deal size
  • Territory
  • Sales cycle length

The questions above cover the big ones.

Full posting
COMPANY DESCRIPTION Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting. ROLE DESCRIPTION As an Enterprise Solutions Engineer, you’ll lead the design, delivery, and ongoing optimization of automation solutions for Tennr’s most complex customers — large-scale health systems, national provider groups, and enterprise partners. This is a highly technical, strategic, and customer-facing role that demands deep domain fluency, executive presence, and strong systems thinking. You’ll own enterprise-scale implementations end-to-end: from pre-sale discovery and business case alignment to go-live and expansion. You’ll act as both a trusted technical advisor and a project lead, working closely with senior customer stakeholders and cross-functional teams at Tennr to ensure lasting success. This role sits within a high-performance implementation pod and directly influences Tennr’s go-to-market and product strategy. RESPONSIBILITIES - Lead end-to-end enterprise implementations, from discovery to post-go-live - Align cross-functional teams and manage project delivery, risks, and change - Conduct operational audits to identify workflow gaps and automation opportunities - Design scalable, configurable solutions using Tennr’s platform and APIs - Reimagine processes with automation best practices, not just replicate legacy systems - Collaborate with Product, Engineering, and Sales to shape solutions and delivery scope - Maintain documentation, enable knowledge transfer, and improve internal delivery tools - Support sales strategy, mentor junior team members, and influence product roadmap QUALIFICATIONS - 4+ years of experience in enterprise SaaS delivery or solution design - A degree or minor in Computer Science, Engineering, or a related technical field is strongly preferred - Strong understanding of APIs, systems integration, and technical architecture - Proven ability to lead complex technical engagements with large enterprise customers - Skilled at communicating technical concepts to both executive and technical audiences - Experience navigating complex org structures and aligning cross-functional stakeholders - Strong problem-solving skills with a focus on strategic, scalable solutions - Business acumen and domain fluency — ideally in healthcare or similarly complex industries - Comfortable with ambiguity and fast-paced, unstructured environments - Demonstrated ability to mentor others and contribute to team-wide best practices - High ownership mindset and urgency — proactive, resourceful, and impact-driven Nice to Haves - Familiarity with workflow automation, RPA, or enterprise integration platforms (e.g., MuleSoft, Workato) - Background in consulting, solution architecture, or technical customer success - Experience in startup environments or scaling delivery functions WHY TENNR? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week - Free lunch! Plus a pantry full of snacks. BENEFITS - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer funded 401(k) match - Competitive parental leave
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