Braun Board

Commercial Account Manager

Yotpo · Toronto, ON, Canada

Base
Not disclosed
OTE
C$150K
Quota attainment
Not disclosed
Posted
10d ago

Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.

Ask: “What percentage of fully ramped reps hit quota last year?”

Still open · checked 1h agoon Yotpo's careers page

What Yotpo sells

Reviews and rewards that turn browsers into buyers

Online shoppers are often slow to buy, and online stores struggle to earn their trust. Yotpo gives stores tools for customer reviews and rewards for loyal buyers. That helps people who are just looking become customers, and customers keep coming back.

In plain English, from their own job posts. Something wrong? Tell us

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The Braun Read

Worth a look

Solid on the basics. Use the first call to fill in the gaps.

Pay
OTE is listed. Ask what the base is.
Transparency
Shares 1 of 5: quota, attainment, deal size, territory, sales cycle.
Pipeline
Mostly inbound or an assigned book.
Time on market
Open 10 days.
Company hiring
6 sales roles open, hiring at a steady pace.

Red flags

None spotted.

Green flags

  • Publishes OTE. It tells you the on-target earnings up front. Most postings don't.
  • SDR or inbound support. You won't be building all of your own pipeline from zero.
  • Pays accelerators. Higher commission rates once you pass quota. Overperformance actually pays.

Based only on what the posting says. Flags are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  2. 2.

    What percentage of reps on the team have been here more than 18 months?

    Tenure shows whether people stay long enough to get paid.

  3. 3.

    Has the comp plan changed in the last 12 to 18 months? What changed?

    A plan that changes every year means the goalposts keep moving.

  4. 4.

    Who sits with reps and reviews calls each week?

    Coaching is often what's behind a good or bad attainment number.

  5. 5.

    What's the base, and how is the rest paid out?

    OTE without a base doesn't tell you what you can count on.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

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The role

Grows existing enterprise eCommerce accounts (e.g., Patagonia, Brooklinen) by closing renewals and complex cross-sell and upsell deals for Yotpo's Reviews and Loyalty suite. Sales cycles run 3-6 months.

Enterprise · Expansion · Inbound

Selling motion

Expansion

Who you're selling to

Buyer:
eCommerce retailers and digitally native brandsIn their words: “From retail companies that are household names to digitally native brands”
Industry:
Retail and eCommerceIn their words: “Yotpo is leading the next era of trust and loyalty in eCommerce.”
Company size:
Enterprise

Pipeline expectations

Mostly inbound or an assigned book of business.

Compensation

C$150K OTE

What is not disclosed

This posting doesn't tell you:

  • Base salary
  • Quota size
  • Quota attainment
  • Average deal size
  • Territory

The questions above cover the big ones.

Full posting
Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth. Yotpo's Commercial Account Managers are high-visibility, high-impact, competitively compensated, and integral to our continued growth strategy and expansion of our footprint within the Enterprise. From retail companies that are household names to digitally native brands, you will be working closely with high recognition names to the caliber of Patagonia, Brooklinen, and Steve Madden. In this role, you'll be instrumental in fostering strong client relationships, understanding their needs, and driving growth in Yotpo’s revenue with each customer. Your ability to navigate various organizational levels, coupled with your commercial acumen and strategic mindset, will be instrumental in driving customer growth and retention. You will: - Strategically nurture and close renewals and complex cross-sell and upsell deals that arise through your own relationship building, or through CSM, Partner, Marketing, or other channels - Serve as a trusted advisor to clients to consult on their business challenges and objectives - Develop and nurture strong relationships with key stakeholders including economic buyers - Understand customer pain points and position thoughtful and tailored solutions that lead to meaningful expansion opportunities and introduce our comprehensive suite of products to our largest and most strategic customers - Forecasting sales and retention activity and revenue achievement, while maintaining satisfied customers - Demonstrate your knowledge and expertise within different e-commerce verticals and tailor your approach based on the unique challenges and opportunities within each vertical - Go above and beyond in your sales performance, taking full advantage of an uncapped commission plan/OTE and associated accelerators Ideally, you’ll bring: - You have 2+ years of closing experience, with a record of top performance - You’ve been carrying a mid-market/enterprise quota at a SaaS company - You’re a pro at managing 3-6 month long sales cycles: you know how to navigate a complex organization, connecting with manager to C level stakeholders - You’ve demonstrated ownership in all aspects of territory management and account planning and ability to leverage internal resources effectively (SDRs, Partners, Marketing, etc.) - You possess a keen ability to thrive in constantly changing, fast-paced, high-growth environments - Extra kudos for digital marketing or entrepreneurial experience or SMS/Email sales experience If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you. About Yotpo US: - 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums. - 100% coverage of employee dental + vision premiums. - Comprehensive life and disability insurance. - Flexible Time Off (FTO) policy, sick time, and paid holidays. - Equity in options. - Company sponsored 401K matching. - Pre-tax Commuter and Healthcare benefits. - Comprehensive paid leave for new parents and Dependent Care FSA. - Individualized career development, rewards and recognition. - Wellness and philanthropic programming and events. - We are now working in a flexible hybrid capacity, going into the office 4 days per week. OTE Based on experience: CAD $150,000~ annually. #LI-Hybrid
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