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Account Manager I (SMB)

ZoomInfo · London, UK

Base
Not disclosed
OTE
Not disclosed
Posted
1mo ago

Still open · checked 3h agoon ZoomInfo's careers page

The Braun Read

Proceed with caution

A few things here deserve a hard look before you spend time on it.

Pay
No pay listed at all.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Pipeline
Mostly inbound or an assigned book.
Time on market
Open 56 days. Ask why it's been hard to fill.
Company hiring
17 sales roles open, hiring at a steady pace.

Red flags

  • "Unlimited earnings," no numbers. It sells uncapped or unlimited earnings but never says what anyone actually earns.

Green flags

  • SDR or inbound support. You won't be building all of your own pipeline from zero.

Based only on what the posting says. Flags are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    What did the median rep and the top rep actually earn last year?

    "Unlimited" with no numbers

  2. 2.

    What percent of reps hit quota last year?

    Not in the posting

  3. 3.

    What are the base and the OTE for this role?

    No pay listed

  4. 4.

    What's the annual quota, and how was it set?

    Not in the posting

  5. 5.

    How long is ramp, and what's the quota during it?

    Not in the posting

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    Always ask

The role

Manage renewals and upsell/cross-sell across an assigned book of 150-200 existing accounts with 10-100 employees, with $20K+ ACV off-cycle deals. Mostly retention and expansion, plus referrals.

SMB · Expansion · Inbound

Selling motion

Expansion

Who you are selling to

SMB

Pipeline expectations

Mostly inbound or an assigned book of business.

Compensation

The posting doesn't list pay.

What is not disclosed

This posting doesn't tell you:

  • Base salary
  • OTE
  • Quota size
  • Quota attainment
  • Average deal size
  • Territory
  • Sales cycle length

The questions above cover the big ones.

Full posting
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. Join our dynamic team as an Account Manager and be at the forefront of selling a market leading solution. In this role, you’ll be working within an assigned book of business to retain our highest spend mid-market customers, while looking for opportunities to expand their relationships through cross-sell and upsell. You’ll thrive in a growing organization with exciting career growth opportunities. Collaborate with a team of driven individuals in a supportive environment, sell exciting products that clients truly value, and enjoy competitive compensation with unlimited earning potential. What You Will Do: - Manage renewals and drive cross-selling to expand business within existing client organizations. - Own a book of business comprised of 150-200 accounts with an employee headcount over 10-100. - Increase spend into these accounts to grow them via off-cycle upsell with deal sizes ranging $20K+ ACV. - Demonstrate the value of ZoomInfo by showcasing how your companies’ peers achieve ROI. - Identify new business opportunities within existing clients using referrals and established relationships. - Conduct compelling online product demos to showcase the power of ZoomInfo. What You Bring: - 1+ years of successful sales within SMB sized accounts, with a proven track record of exceeding quotas. - Ability to quickly qualify opportunities and build strong client relationships. - Proficient in delivering a compelling message and conversing with all levels of decision-makers. - Experience in transactional and Enterprise solution selling. - Confidence throughout the sales cycle with excellent interpersonal and verbal communication skills. - Strong organizational skills, attention to detail, high energy, and a "can-do" attitude. - Self-discipline and motivation to work independently. - Knowledge of the business intelligence market and CRM tools preferred. - Sales and lead development training recommended. #LI-DB #LI-Hybrid About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
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