Braun Board

Account Manager

City Wide Facility Solutions · Madison, WI

Base
Not disclosed
OTE
Not disclosed
Quota attainment
Not disclosed
Posted
5mo ago

Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.

Ask: “What percentage of fully ramped reps hit quota last year?”

Still open · checked 1h agoon City Wide Facility Solutions's careers page

The job

What you'd do
Manage and grow relationships with existing facility maintenance clients, coordinate service delivery, and promote expanded services. Also oversees contractors. Base plus monthly commission.
Who you'd sell to
Still reading the posting. Check back within the hour.
Where deals come from
Not stated in the posting.

The Braun Read

Proceed with caution

A few things here deserve a hard look before you spend time on it.

Pay
No pay listed at all.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Pipeline
Doesn't say where pipeline comes from. Ask.
Time on market
Open 158 days. Ask why it's been hard to fill.
Company hiring
113 sales roles open, hiring at a steady pace. Ask how many reps they hired last year and how many are still there.

Red lights

None spotted.

Yellow lights

  • Open 90+ days. This role has been posted for three months or more. Ask why it's been hard to fill, and whether anyone left it.
  • Same role posted many times. The company has 8 or more open postings with this exact title. Could be a big build-out, could be a revolving door. Ask how many reps they hired last year and how many are still there.

Green lights

None spotted.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    How many reps are you hiring for this, and how many from last year's class are still here?

    Hiring a lot can mean growth, or people leaving.

  2. 2.

    This role has been open a while. What's made it hard to fill?

    The answer tells you what candidates saw that made them walk.

  3. 3.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  4. 4.

    What percentage of reps on the team have been here more than 18 months?

    Tenure shows whether people stay long enough to get paid.

  5. 5.

    Has the comp plan changed in the last 12 to 18 months? What changed?

    A plan that changes every year means the goalposts keep moving.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

› When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

Josh's top five questions for any sales interview →

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Full posting
City Wide Facility Solutions is seeking a dedicated and results-driven Account Manager to join our team. As an Account Manager, you will play a pivotal role in building and maintaining strong relationships with our clients, ensuring their facility maintenance needs are met with exceptional service and professionalism. This position offers competitive compensation, a supportive team environment, and ample opportunities for career growth. Responsibilities: - Develop and maintain long-term relationships with clients, understanding their specific facility maintenance requirements. - Coordinate and oversee the delivery of services, ensuring all operations meet city-wide quality and compliance standards. - Identify new business opportunities and promote expanded services to existing clients. - Respond promptly to client inquiries and resolve any service issues effectively. - Manage contractor relationships, including hiring, negotiation, and performance evaluation. - Utilize CRM tools to track client interactions, service schedules, and performance metrics. Why Join City Wide Facility Solutions? - Industry leader with a strong reputation for quality and customer service. - Supportive and collaborative work environment fostering professional growth. - Competitive salary with potential for commissions and comprehensive benefits package. - Culture focused on core values: relentless customer service, growth mindset, and hustle. Requirements - Minimum 3-5 years of experience in account management, sales, or related roles in facility management or building maintenance sectors. - Excellent communication and interpersonal skills with a customer-centric approach. - Strong organizational skills with attention to detail and the ability to multitask effectively. - Proficiency with CRM software and Microsoft Office Suite. - Ability to lead teams and manage contractor relationships. - Reliable transportation and willingness to travel to client sites as needed. - High school diploma required; bachelor’s degree preferred. Benefits Competitive compensation plan including: - Base salary + Monthly Commissions plan - Anticipated first-year total comp of $70k; top performers exceed $90k - PTO - Gas & Phone allowance
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