Braun Board

Account Manager

City Wide Facility Solutions · Tulsa, OK

Base
$50K
OTE
$100K
Quota attainment
Not disclosed
Posted
1mo ago

Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.

Ask: “What percentage of fully ramped reps hit quota last year?”

Still open · checked 2h agoon City Wide Facility Solutions's careers page

The job

What you'd do
Look after a set group of existing clients in Tulsa, keeping them happy and selling them extra services. You'll travel to client sites daily and coordinate the crews and contractors doing the work.
Who you'd sell to
Still reading the posting. Check back within the hour.
Where deals come from
Not stated in the posting.

The Braun Read

Ask hard questions

Too much is left unsaid. Make them answer before you invest.

Pay
Base and OTE both listed. Roughly a 50/50 base-to-variable split.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Time on market
Open 32 days. Normal, but not fresh.
Company hiring
113 sales roles open, hiring at a steady pace. Ask how many reps they hired last year and how many are still there.

Red lights

None spotted.

Yellow lights

  • Same role posted many times. The company has 8 or more open postings with this exact title. Could be a big build-out, could be a revolving door. Ask how many reps they hired last year and how many are still there.

Green lights

  • Publishes OTE. It tells you the on-target earnings up front. Most postings don't.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    How many reps are you hiring for this, and how many from last year's class are still here?

    Hiring a lot can mean growth, or people leaving.

  2. 2.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  3. 3.

    What percentage of reps on the team have been here more than 18 months?

    Tenure shows whether people stay long enough to get paid.

  4. 4.

    Has the comp plan changed in the last 12 to 18 months? What changed?

    A plan that changes every year means the goalposts keep moving.

  5. 5.

    Who sits with reps and reviews calls each week?

    Coaching is often what's behind a good or bad attainment number.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

› When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

Josh's top five questions for any sales interview →

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Full posting
At City Wide Facility Solutions, we’re always looking for A-level talent. Imagine an organization where people wake up every morning inspired to grow, be excellent and make an impact. Our passionately engaged A-Team works collaboratively in a fast-paced culture that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun! City Wide of Tulsa is looking for Account Managers (we call them Facility Solution Managers) to lead the execution of client engagement, retention, ascension and referral initiatives, resulting in raving, loyal advocates who become life-long partners. This is a six figure income opportunity, to include base salary and bonus/commission structure with OTE of $100k+! What you will do... - Serve as a focal point of contact for clients to ensure work performed satisfies company and client quality standards. - Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities. - Be the voice of the client as you work with Independent Contractors, and crew members to meet/exceed client expectations. - Lead the execution of company policies and procedures associated with client service levels. You are the Superstar we are looking for if you... - Have a passion for building strong client relationships and creating an exceptional customer experience. - Are a self-starter and confident in your instincts- you are not afraid to tackle a challenge, even if it’s new. - Are flexible and resilient when faced with rapid-fire demands on your attention. - Are proactive, forward-thinking and have the ability to “think on your feet.” - Can juggle multiple priorities, excel at being organized and are technologically savvy. - Aren’t afraid to voice your opinion to make something better. - Solve problems proactively. - Bring previous service industry experience. Requirements - 3+ years track record of success in a client retention role. - High School diploma required; bachelor’s degree highly desirable. - Highly detail-oriented and excellent follow-through on commitments. - Positive and outgoing personality; great at building relationships. - Excellent verbal and strong written communication skills. - Proficient in Microsoft Office and knowledge of CRM database. - Must have reliable transportation and the ability to travel on a daily basis to client locations. - You must meet the minimum requirements on the two part (behavioral and cognitive) Predictive Index assessments. Preferred: - 3+ years of sales and management experience in building maintenance, facility management or equivalent experience. - Bachelor's Degree This is a Safety Sensitive Position: - The selected candidate will be required to pass a pre-employment drug screening and background check. Benefits City Wide Facility Solutions offers: - $100K+ OTE ($50K Base + Bonus + Commission) - Monday-Friday Work Week - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k) with match - Paid Time Off - Holiday Pay - $600 Per Month Mileage Reimbursement - Training & Development
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