Braun Board

Managed IT Services Sales Executive for Small - Mid-Market

Delaney Computer Services, Inc. · Mahwah, NJ

Base
Not disclosed
OTE
Not disclosed
Quota attainment
Not disclosed
Posted
1mo ago

Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.

Ask: “What percentage of fully ramped reps hit quota last year?”

Still open · checked 1h agoon Delaney Computer Services, Inc.'s careers page

The job

What you'd sell

Keeps a business's computers, email, and network running and safe

When a small business has to keep its computers, network, email, and data safe, there are a lot of moving parts to watch. The problem is, when one piece breaks or a hacker gets in, work stops and the business can lose money and customers. Delaney Computer Services takes over looking after a client's network, Microsoft 365 email, security, backups, and help desk, so the business isn't stuck when something goes wrong.

In plain English, from their own job posts. Something wrong? Tell me · More Developer & IT tools companies →

Who you'd sell to
Still reading the posting. Check back within the hour.
Where deals come from
Mostly you. Expect a lot of outbound: cold calls, emails and LinkedIn.

The Braun Read

Ask hard questions

Too much is left unsaid. Make them answer before you invest.

Pay
No pay listed at all.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Pipeline
Mostly self-sourced. Great if you like outbound, rough if you don't.
Time on market
Open 49 days. Ask why it's been hard to fill.
Company hiring
This is their only open sales role.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  2. 2.

    What percentage of reps on the team have been here more than 18 months?

    Tenure shows whether people stay long enough to get paid.

  3. 3.

    Has the comp plan changed in the last 12 to 18 months? What changed?

    A plan that changes every year means the goalposts keep moving.

  4. 4.

    Who sits with reps and reviews calls each week?

    Coaching is often what's behind a good or bad attainment number.

  5. 5.

    What are the base and the OTE for this role?

    No point investing hours before you know the number.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

› When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

Josh's top five questions for any sales interview →

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Full posting
We are looking to hire a Managed Services Sales Executive for Delaney Computer Services, Inc., a managed IT services provider based in Mahwah, New Jersey. This is not primarily a cold-prospecting role. We already generate a healthy number of leads, referrals, and project opportunities. The bigger need is someone who can take an existing technology opportunity and develop it into a broader, recurring managed-services relationship. For example, a prospect may initially come to us for a networking, wireless, access control, security camera, AV, or other infrastructure project. We need someone who can look beyond the one-time project, conduct effective discovery, and identify opportunities for managed IT services, managed network services, cybersecurity, Microsoft 365 management, help desk support, backup/business continuity, and other recurring services. The right person should be strong at consultative selling and comfortable asking questions that uncover how the client's overall technology environment is being managed. They should understand how to turn a project conversation into a long-term business relationship without forcing services that do not make sense. Key responsibilities include managing existing sales opportunities, conducting business and technical discovery, identifying recurring-revenue opportunities, presenting managed-service solutions, coordinating with our technical team, developing proposals, following opportunities through to close, and maintaining disciplined CRM follow-up. Requirements Must-haves: - Bachelor's degree - Experience selling recurring services or long-term agreements - Experience handling discovery, proposal development, and close cycles with minimal ramp-up - Experience using a CRM system with disciplined follow-up - Experience selling managed IT services / MSP services - Experience selling managed network services - Experience selling cybersecurity services - Experience selling Microsoft 365 or cloud services - Ability to understand technical concepts well enough to sell technical services credibly without being an engineer - Experience conducting sales discovery and questioning to uncover client needs - Experience building relationships with business owners and executives in a sales context - Experience identifying additional client business needs beyond the initial request - Experience selling to small through mid-sized businesses - Ability and willingness to work a flexible schedule based on client and business needs, including occasional early mornings, evenings, and work beyond normal business hours when required to support active sales opportunities, client meetings, projects, events, or time-sensitive business matters - Willingness to attend occasional after-hours client meetings, networking events, industry events, project walkthroughs, or other business-development activities - Willingness to use company-issued and company-managed computers, mobile devices, applications, security controls, and communication systems for business activities - Willingness to comply with DCS security requirements, including device management, MFA, endpoint protection, access controls, software restrictions, and other cybersecurity policies applicable to company systems - Native-level English proficiency - Eligible to work in the United States Highly preferred experience: - 5+ years of experience in B2B consultative sales - Experience selling telecom, SaaS, or other recurring technology services - Experience selling to municipalities Benefits We offer a competitive benefits package that includes: - 401 (k) plan with company match of up to 4% - Paid time off - Company profit-sharing - Company-sponsored dental and vision coverage - Optional supplemental life, disability, and accident insurance available through payroll deduction - Pet insurance for one eligible cat or dog - Access to a dog-friendly office for eligible employees and approved pets
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