Key Account Manager - North America

Do you want to dive in the fast-growing industry of drones and get a rewarding experience in a dynamic scale-up environment? At Flyability, we believe that robots should be sent into hazardous places and dangerous environments instead of humans. To support our belief, we created Elios, the world’s first collision-tolerant flying robot that can safely enter, survey, and inspect confined spaces so that people don’t have to. With more than 130 employees, Flyability is the pioneer in the UAS indoor inspection industry. Joining Flyability is not just taking on a new job; it is seizing the opportunity to improve the lives of millions of people and contribute to the future of robotics. To complete our creative and dynamic team in Denver, we are seeking a: Key Account Manager – North America (100%) Starting date: as soon as possible Your role: Your mission is to grow a portfolio of 10–20 of Flyability’s largest North American accounts: asset owners in cement, power generation, pulp & paper, steel and chemicals, and the inspection companies that serve them. You will make these accounts successful with Elios hardware, software and payloads, and turn that success into expansion — new sites, new departments, new use cases. You will map each account from the pilot to the economic decision-maker, and run business development inside the portfolio. You will work hand in hand with the Area Sales Managers and our reseller partners in the region. You will report directly to the Head of Key Accounts & Customer Success, based in Switzerland, and be part of our Denver team. What you will own: - The revenue objective and growth strategy for the assigned account portfolio - Account mapping - stakeholders from pilots and program owners to procurement and economic decision-makers, maintained in Salesforce - Business development within the portfolio: identifying new sites, departments and use cases, and running the full opportunity lifecycle from demonstration to purchase order - Regular on-site and remote interactions with users and sponsors, including business reviews with the largest accounts - Coordinated account plans with the Area Sales Managers and reseller partners covering the same territory - Early identification of risk on the account - adoption, satisfaction, competitive threats - and mobilising Customer Success, Support, Product and Field Operations to address it - Voice of the customer: structured feedback to Product and Marketing on what these accounts need next Requirements Your profile: - 3+ years in key account management, business development or complex B2B sales, ideally selling hardware and software into industrial customers; familiar with large multi-site organisations and their procurement processes - Bachelor’s degree, or a Master’s in engineering, business administration or a related field - Fluent English; Spanish or French an asset - Strong relationship-building and communication skills, with the ability to build trust quickly across all levels of an organisation, translate complex technology into clear and accessible language for diverse audiences, and confidently influence stakeholders without relying on formal authority. Naturally curious about industries, customers, and technology. - Authorised to work in the United States and holding a valid driver’s licence; based in or willing to relocate to the Denver area; able to travel up to 50% of the time, nationally and internationally - Comfortable working on industrial sites, which may involve climbing multiple flights of stairs, and loading, unloading and setting up equipment weighing 50–70 lb Ready to join? We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply —regardless of your past experience or resume, we'd love to hear from you. Flyability is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Flyability is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Flyability are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Flyability will not tolerate discrimination or harassment based on any of these characteristics. Flyability encourages applicants of all ages. Automated Screening Notice: Please note that Flyability uses automated eligibility questions as part of our initial screening process. If your application does not meet these mandatory requirements, it will be automatically excluded from further consideration. If you submit an application and believe it was incorrectly excluded by the system, you have the right to request a manual review. Please reach out to our HR team at jobs@flyability.com to request human intervention. Benefits Perks & Benefits You'll Love: - Salary range between USD 80,000 and USD 100,000 base, with an uncapped commission scheme for over-performance - Generous employer contributions for health insurance - 401K matching - Short-term and long-term disability - Life insurance paid for employee - 15 days PTO + 9 federal holidays - Additional days off are granted based on your seniority with us, up to 5 days. - Annual trip to Switzerland - Vision and supplemental life insurance available - Phone allowance for frequent travelers