Solutions Engineer

Hello. We’re Goji. We provide market-leading platform technology to the alternative investment industry. While access to private markets is increasing, 20th-century technology cannot scale to meet modern demands. With trillions of pounds of new inflows expected in the coming years, Goji is driving the transformation of the industry. From frictionless investor onboarding, to aggregating subscriptions and making any private fund accessible, we are solving the challenges that will unlock growth for all participants in our network. Now part of the Euroclear Group, Goji sits at the intersection of global stability and scale-up agility. Together, we have built a global network for private market funds that seamlessly connects participants and catalyses their growth. So, why join us? - The Goji standard: Our people define our culture and drive our success. Year after year, "the people" is cited as the #1 reason our team loves Goji, as proven by our employee surveys. Here you are not just a number. You are a vital part of a high-performing team, working alongside dedicated colleagues in an inclusive culture built on trust, alignment, and shared success. - Agility, anchored in excellence: Join a team that is redefining how private markets operate. By working with a commercial mindset anchored in the highest professional standards, our people are delivering industry-wide impact. Backed by the global stability of Euroclear whilst maintaining scale-up agility, you are empowered to take real ownership of your work. We have built a culture of accountability that values honesty, discipline, and the technical rigour required to constantly raise our professional standards. - Balance that enables growth: We support our team with a market-leading benefits package, because we know people thrive when they feel supported. That’s why we offer more than just the basics. From enhanced annual leave and work from abroad policies to sabbatical opportunities and wellbeing days, our benefits are designed to ensure you can recharge effectively. We offer comprehensive health and life benefits, providing the security and balance required to bring your best to the table every day. We are headquartered in the UK and FCA-regulated. The role As a Solutions Engineer in our Commercial team, you will bridge the critical gap between commercial strategy and technical execution. You will sit at the centre of innovation and client delivery, understanding client needs and translating operational pain points into scalable, automated workflows using low-code tools (n8n), AI agents and our API's. This is a dynamic, high-visibility role collaborating directly with the Customer Success Lead, API & Product Manager and the CEO. You will also have direct contact with high profile external clients to scope, build and deliver bespoke AI solutions and workflows under tight deadlines. If you thrive in an environment where you can take real ownership, shape solutions and deliver immediate client and business impact, this role is for you. How you’ll contribute - Client Delivery & Technical Scoping: Act as a technical partner to clients, joining discovery calls, scoping technical requirements and building bespoke automation solutions and migrations to resolve client operational pain points. - Workflow Engineering: Build, test and maintain sophisticated AI-powered and logical workflows using n8n to automate complex business processes. - Platform Expertise: Develop expert-level knowledge of the Goji platform to deliver customised demos and support client adoption, including high-impact AI demos to existing and prospective clients. - RFP/RFI Coordination: Coordinate and craft compelling technical responses for Requests for Proposals (RFPs) and Information (RFIs), ensuring our AI and platform capabilities are clearly communicated. - Internal Innovation: Scope and build automated internal agents and tools to optimise operational capacity and increase efficiency across Goji. - Partnership Implementation: Support Goji's partnership strategy by researching prospective partners, documenting technical integrations, and tracking alliance activities. Requirements What you’ll bring: - Client Facing Clarity: High confidence in presenting complex technical concepts in simple language to non technical stakeholders, with effective management of client expectations. - AI & Engineering Mindset: Active curiosity in AI tools to write, test or troubleshoot code, while designing solutions with scale and error handling in mind. JavaScript proficiency is a bonus. - Automation Awareness: Experience using n8n (or similar) low code tools to test logical workflows. - Commercial Urgency & Delivery focus: A track record of taking ownership on tasks, driving technical projects over the line under tight client deadlines. - Proactivity & Autonomy: A self starter who thrive when investigating problems, asking targeted questions, and taking initiative in ambiguous situations. The role will not suit if you: - Prefer pure code: This is a low-code/no-code, API integration and client facing role. It's not a traditional software engineering or pure software developer position. - Require rigid step-by-step instructions: You'll need to embrace ambiguity, exercise creative problem solving and define solutions. - Prefer working in isolation: Success in this role relies heavily on constant communication with external clients, commercial team, product and executive leadership. You'll need to be an effective collaborator. How we work As a company, we like to create an atmosphere where everyone can directly influence the way we work. Our values encourage curiosity, simplicity and honest communication: - Curiosity - We seek to deeply understand challenges from multiple perspectives. - Innovation - We create pragmatic solutions that solve the challenges identified. - Commitment - We commit with passion to a decision. - Alignment - We understand our objectives and work together with the right tools to get things done. - Discipline - We stay focused, take ownership and consistently deliver against expectations. Interview Process - Initial call with our Talent team to explore your background and introduce Goji. - Manager Interview with our Customer Success Lead & API Product Manager to explore experience in more detail. - Take home exercise and skills assessment. - Senior Leadership interview, including presentation of take home exercise with Q&A. Benefits We’re proud to be able to offer a market-leading benefits package: - Competitive salary - Opt-in pension with 5% Goji contribution (3% minimum employee contribution) - 25 days of holiday, plus 1 day for each year of service, up to 30 days - Private medical, including dental, optical and audiological from Vitality - Life insurance, critical illness cover and income protection - Enhanced maternity, paternity and adoption leave - Optional Sabbatical leave after 3 years continuous service - Work from abroad allowance - Two paid Wellbeing Days each year; - One paid Volunteering Day per calendar year - Cycle to work scheme - Allowances for additional work from home equipment - Supplementary support available for those with additional needs - Stylish London-based office The successful candidate will need to complete background checks and provide references prior to their start date. Please note we're not able to provide Visa sponsorship, or accommodate remote working outside of the UK. This is a hybrid role requiring 3 days onsite. To view our Privacy Policy please click here.