Inside Sales Representative

JM Test Systems · Edmonton, AB, Canada

Base: Not disclosed
OTE: Not disclosed
Quota attainment: Not disclosed
Posted: 6d ago

Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.

Ask: “What percentage of fully ramped reps hit quota last year?”

Still open · checked 1h agoon JM Test Systems's careers page

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The job

What you'd do: Answer customers' calls and emails asking about prices, delivery dates, and technical details for industrial testing equipment across Canada. You'll work with the field sales team to find the right products, and you'll place orders and manage inventory, mostly responding to requests rather than finding new customers.
Who you'd sell to: Industrial clients in resource and municipal markets · Resource and municipal marketsIn their words: “JM Test has been in business for over 30 years and is the leading supplier to industrial clients in the resource and municipal market segments.”
Where deals come from: Mostly handed to you: inbound leads or a set list of customers.

The Braun Read

Ask hard questions

Too much is left unsaid. Make them answer before you invest.

Pay: No pay listed at all.
Transparency: Says nothing about quota, attainment, deal size, territory or sales cycle.
Pipeline: Mostly inbound or an assigned book.
Time on market: Open 6 days.
Company hiring: 2 sales roles open, hiring at a steady pace.

Red lights

None spotted.

Green lights

SDR or inbound support. You won't be building all of your own pipeline from zero.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

1.
What percentage of fully ramped reps hit quota last year?
OTE is what you could earn. This is how likely you are to earn it.
2.
What percentage of reps on the team have been here more than 18 months?
Tenure shows whether people stay long enough to get paid.
3.
Has the comp plan changed in the last 12 to 18 months? What changed?
A plan that changes every year means the goalposts keep moving.
4.
Who sits with reps and reviews calls each week?
Coaching is often what's behind a good or bad attainment number.
5.
What are the base and the OTE for this role?
No point investing hours before you know the number.
6.
Why is this role open? Did someone leave, or is it new?
New headcount is growth. A replacement means someone left. Ask why.

› When the offer comes

Save these for later. They land better once they've said yes to you.

1.
Can I see the full comp plan in writing, including clawbacks and accelerators?
What's in writing is what gets paid. Read it before you sign.
2.
Can I see the actual comp distribution for the team last year, not just the OTE?
The spread shows what most reps really take home. OTE is just the target.
3.
I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?
Leaving money behind is a fair reason to ask. The worst answer is no.

Josh's top five questions for any sales interview →

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Got an offer from JM Test Systems? Not sure about it?Ask me. I read every message myself. · JoshAsk Josh

Full posting

Join Us! We are excited to announce opportunities within our rapidly growing company. Featuring state-of-the-art calibration laboratories across Canada. JM Test is an inspiring company who has won the Best Place to Work award 6 years and counting! Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We’re looking for a delightful, energetic individual who thrives on connecting with others. If your friends or colleagues often say how much they love working with you, and you enjoy learning new things while engaging with people, this is the perfect role for you. No need to be a technical expert – we’re looking for "people" persons who excel at building relationships and love interacting with customers. At JM Test, we value a culture of warmth, approachability, and teamwork, and your personality will be key in maintaining and enhancing this environment. You’ll be the friendly face and voice that helps customers with their calibration needs, bringing both enthusiasm and great communication to every conversation. Apply today and make a difference in a place where your natural warmth and curiosity are celebrated! JM Test Systems is a leading provider of instrumentation and industrial test equipment solutions, specializing in sales, calibration, repair, and rentals. We're a high-growth company backed by strategic investors, focused on solving complex challenges for industrial clients across Canada. If you're driven by results, thrive in dynamic environments, and want to build a career in a company that rewards bold execution, this is your opportunity. We're not looking for order-takers—we need challengers who redefine how customers think about their problems. Inside Sales Representative Who You Are: - A determined problem solver. - A clear communicator who can tackle and understand technical information. - Multitasker who can manage multiple priorities and requests simultaneously. - 2 - 4 years’ experience in inside sales or customer service. - Acute attention to detail and loves to keep things organized. - Accountable and takes ownership of work. - Loves to work cross functionally with the field sales team. - Has an interest in instrumentation, reliability, and electrical component industry. What Will You Do? - Respond to incoming request for price, delivery, and technical information. - Research and problem solve with customers to find suitable products. - Work with the field sales team to deliver on requests. - Manage inventory system, process customer orders and place orders with vendors. - Provide exceptional customer service. - Build towards a field sales position if desired. Why JM Test? Be a part something innovative and growing! We are proud leaders within our industry and continue to drive success. We have seen revenue growth year after year while also being established for over 30 years in the industry. Benefit from our benefits! We enroll our employees in an extensive medical benefits package. We also offer competitive compensation, vacation days, recognition programs, incentive packages and many more perks! Succeed as a Team! Our commission structure promotes an inclusive sales team environment. We all have invested interest in seeing each other succeed and are committed to do so. Never Stop Growing! Our product offerings offer an extensive opportunity to continue to learn. You will have routine product information sessions available and a knowledgeable sales department to support you. We are proud of our history of quick career progression for our top achievers and are committed to see our people succeed and grow. Enjoy Where You Work! We built a beautiful state-of-the-art office where you will be proud to work. Enjoy free parking, an open-concept environment, industry resources at your fingertips and visibility into our calibration, sales, and rentals departments. JM Test is a growing company that sells, services and rents Process Instrumentation and Test & Measurement equipment from leading manufacturers. JM Test has been in business for over 30 years and is the leading supplier to industrial clients in the resource and municipal market segments.

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