Sales Development Representative

About the role Sales Development Representative - Legaltech SaaS - Permanent, Full-time, Hybrid working model: 3 days in the office and 2 days remote Location: Glasgow, Scotland About LEAP LEAP is the global leader in Legal Practice Productivity Solutions and part of ATI, one of the largest international LegalTech companies. For more than 30 years we have been developing innovative technology that helps lawyers run more efficient and profitable law firms. Our mission is simple: to help lawyers who help people. Our market-leading software is used by more than 100,000 lawyers and legal professionals in small and medium-sized law firms worldwide. With more than 1,000 employees across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, LEAP is a fast-growing global technology business where ambitious people thrive. The Opportunity Our vision is to become the world’s most valued legal technology company. Our Sales Development team plays a key part in achieving that ambition by introducing law firms to LEAP’s market-leading SaaS solutions and creating high-quality opportunities for our Sales team. As a Sales Development Representative, you’ll be responsible for identifying and engaging prospective clients. Through thoughtful, targeted outreach, you’ll learn about their challenges, introduce the value of LEAP, and qualify their needs before arranging a product demonstration with a Product Consultant. This is a fast-paced, target-driven role for someone who is curious, resilient, and comfortable starting conversations with new people. You’ll receive structured training, regular coaching, and the tools you need to develop your SaaS sales skills, achieve your targets, and progress your career. Requirements What you'll do - Research target accounts and identify the relevant decision-makers within prospective law firms. - Generate new business opportunities through outbound calls, emails, social selling, and other prospecting channels. - Engage prospects with relevant, personalised messaging that clearly communicates LEAP’s value. - Conduct initial discovery conversations to understand each prospect’s needs, challenges, and buying priorities. - Qualify opportunities against agreed criteria and arrange product demonstrations for Product Consultants. - Work closely with Product Consultants and Marketing to coordinate outreach, share market insights, and improve lead quality. - Maintain accurate and up-to-date records of all prospecting activity, conversations, and opportunities in the CRM. - Manage follow-up activity consistently to nurture prospects who are not yet ready to progress. - Achieve agreed activity, qualified-opportunity, meeting, and pipeline targets. - Use performance data, coaching, and feedback to continually improve your approach. What you'll bring - Experience in a sales, business development, recruitment, customer service, or other target-driven role is desirable. - Confidence communicating with prospective clients by phone, email, and LinkedIn. - Strong written and verbal communication skills, with the ability to ask effective questions and listen carefully. - A proactive and organised approach to managing outreach, follow-ups, and competing priorities. - Resilience, self-motivation, and the determination to achieve and exceed targets. - Curiosity and a genuine interest in understanding clients’ businesses and solving their challenges. - A collaborative mindset and the ability to work effectively with Product Consultants, Marketing, and the wider Sales team. - Openness to coaching, with the ability to apply feedback and adapt your approach. - Experience using a CRM platform such as Salesforce or HubSpot is beneficial but not essential. - Previous SaaS or legal-sector experience is an advantage but is not required. o LEAP is an inclusive, people-first company committed to removing barriers and helping everyone reach their potential. If you meet some, but not all, of the requirements above, we encourage you to apply. Benefits What you'll get Career & Growth - Generous professional development fund - Support for training, learning, and career progression Health & Wellbeing - Private health insurance (including dental and optical) - £80 monthly gym contribution - Employee Assistance Programme - Life insurance cover Financial Benefits - 8% employer pension contribution - PerkBox membership with discounts and rewards - Cycle to Work scheme Time off - 25 days annual leave + 8 bank holidays - Enhanced parental leave - One paid volunteer day each year for a charity of your choice Work environment - Friendly, supportive, and driven culture - Free healthy breakfast, light lunch, and snacks - Regular socials Life at LEAP Discover the human side of cutting edge LegalTech Life at LEAP Discover more LEAP opportunities Closing Date: Friday, 16th October We may close this vacancy early if we receive a high volume of suitable applications, so we encourage interested candidates to apply as soon as possible. You’re welcome to use AI tools to support your application, but please ensure your submission reflects your own experience and voice. Every CV is reviewed by a member of our team, and if you’re invited to interview we look forward to getting to know the real you. #LI-KT1