Braun Board

Outbound Capital Account Executive

Lightspeed · Hybrid · Toronto, ON, Canada

Base
Not disclosed
OTE
Not disclosed
Quota attainment
Not disclosed
Posted
2d ago

Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.

Ask: “What percentage of fully ramped reps hit quota last year?”

Still open · checked 3h agoon Lightspeed's careers page

What Lightspeed sells

Tools to help small shops compete

Small businesses need a way to compete with big box stores. Lightspeed gives these owners tools to do that, including hospitality and retail businesses. The tools work together so owners can grow and win against the bigger players.

In plain English, from their own job posts. Something wrong? Tell us

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The Braun Read

Ask hard questions

Too much is left unsaid. Make them answer before you invest.

Pay
No pay listed at all.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Pipeline
Mostly self-sourced. Great if you like outbound, rough if you don't.
Time on market
Brand new.
Company hiring
Ramping up: posted 12 sales roles in the last 30 days.

Based only on what the posting says. Flags are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  2. 2.

    What percentage of reps on the team have been here more than 18 months?

    Tenure shows whether people stay long enough to get paid.

  3. 3.

    Has the comp plan changed in the last 12 to 18 months? What changed?

    A plan that changes every year means the goalposts keep moving.

  4. 4.

    Who sits with reps and reviews calls each week?

    Coaching is often what's behind a good or bad attainment number.

  5. 5.

    What are the base and the OTE for this role?

    No point investing hours before you know the number.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

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The role

Sell Lightspeed Capital financing to existing SMB merchants in North America by proactively reaching out across an assigned book of retail customers. Expansion role focused on driving financial services adoption.

SMB · Expansion · Outbound

Selling motion

Expansion

Who you're selling to

Buyer:
SMB retail merchantsIn their words: “You will be in charge of managing a book of retail customers.”
Industry:
Retail, hospitality and golfIn their words: “the company serves retail, hospitality, and golf businesses in over 100 countries”
Company size:
SMB

Pipeline expectations

Mostly self-sourced. Expect a lot of outbound.

Compensation

The posting doesn't list pay.

What is not disclosed

This posting doesn't tell you:

  • Base salary
  • OTE
  • Quota size
  • Quota attainment
  • Average deal size
  • Territory
  • Sales cycle length

The questions above cover the big ones.

Full posting
Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a Capital Account Executive to join our GTM Financial Services Team in NoAM. You will be in charge of managing a book of retail customers. Your goal is to support the growth and operations of Lightspeed customers through the offering of our Financial services. As part of our growth, we are beginning the process of rolling out a more focused strategy on financial services. Capital Account Executives are key resources in the execution of our acquisition tactics. As trusted experts, you are responsible for business development activities in your assigned territory with the goal to drive awareness and adoption of Lightspeed Capital in the SMB segment. What you will be responsible for:  - Proactively reach out to our existing customers to promote our financial services offering;  - Provide exceptionally high levels of service and use effective sales techniques to position and drive awareness on Lightspeed Capital for merchants; - Build a trusted advisor relationship with your customers and identify where Financial Service opportunities lie across your book of business; - Negotiate contracts and close agreements to maximize the growth of your book of business;  - Achieve sales targets by providing exceptional advice and service to each merchant and coordinating with the Regional leader for Account Management to maximize opportunities within the assigned territory - Employ effective business development & relationship management techniques to assist in meeting or exceeding established sales targets for the territory; - Provide regular feedback and be the voice of the merchant to business leaders. What you will be bringing to the team: - Sales experience, preferably selling a financial service product, with a track record of high performance for several years running - Understanding of solution-based consultative sales in a SaaS environment; - Ability to use Salesforce.com and other technologies to manage and organize pipeline; - Committed to a culture of positivity and high performance; - You enjoy the challenge of exceeding targets - Excellent written and verbal communication; - Professional poise and confidence while communicating with executives; - Value feedback and thrive on constant improvement and learning; - Strong work ethic, and a self-driven desire to succeed. - Strong interpersonal skills to manage and build solid partnerships both internally and externally Even better if you have, but not necessary: - Experience in the Banking and Financial Services industry is a definite plus - Fluency in French. Be a changemaker You’ll enjoy: - A flexible work environment that empowers you to do your best work - A culture that celebrates performance - The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard - Career-defining opportunities Plus benefits designed to keep you happy, healthy and fulfilled. - Flexible paid time off and remote work policies - Equity options, because this is your company too - Contributions to your pension plan. Your future matters - Training opportunities to grow your skills and career - Health and wellness credit so you feel your best - Time off to volunteer and give back to your community - Interest groups, employee led networks, social committees to sponsored sports teams - Computer purchase program to get your personal Macbook - Enhanced parental leave to support growing families Fuel your growth. Find your people. At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $57,000 - $95,000 CAD. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off.Please note that this compensation information is solely for candidates hired to perform work within Ontario and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy at Lightspeed. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams. #LI-TL2 To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WHERE TO FROM HERE? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here https://www.lightspeedhq.com/careers/. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. WHO WE ARE: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement https://www.lightspeedhq.com/legal/applicant-privacy-statement/.  
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