Braun Board

Technical Account Executive Contractor

Lyst · London, UK

Base
Not disclosed
OTE
Not disclosed
Quota attainment
Not disclosed
Posted
1mo ago

Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.

Ask: “What percentage of fully ramped reps hit quota last year?”

Still open · checked 1h agoon Lyst's careers page

The job

What you'd do
Contract role onboarding brands and retail partners onto Lyst's platform. You troubleshoot product feeds (FTP/SFTP), coordinate with engineering, and support partners through launch and after.
Who you'd sell to
Still reading the posting. Check back within the hour.
Where deals come from
Mostly handed to you: inbound leads or a set list of customers.

The Braun Read

Ask hard questions

Too much is left unsaid. Make them answer before you invest.

Pay
No pay listed at all.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Pipeline
Mostly inbound or an assigned book.
Time on market
Open 37 days. Normal, but not fresh.
Company hiring
2 sales roles open, hiring at a steady pace.

Red lights

None spotted.

Green lights

  • SDR or inbound support. You won't be building all of your own pipeline from zero.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  2. 2.

    What percentage of reps on the team have been here more than 18 months?

    Tenure shows whether people stay long enough to get paid.

  3. 3.

    Has the comp plan changed in the last 12 to 18 months? What changed?

    A plan that changes every year means the goalposts keep moving.

  4. 4.

    Who sits with reps and reviews calls each week?

    Coaching is often what's behind a good or bad attainment number.

  5. 5.

    What are the base and the OTE for this role?

    No point investing hours before you know the number.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

› When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

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Full posting
Lyst is a global fashion shopping platform founded in London in 2010 and catering to over 160M shoppers per year. We offer our customers the largest assortment of premium and luxury fashion products in one place, curating pieces from 27,000 of the world's leading brands and stores. In 2025, Lyst joined Zozo, operators of Zozotown, the leading fashion e-commerce platform in Japan. This partnership marks a bold new era for Lyst, as we accelerate our vision and work together to transform the future of fashion shopping through AI and technology. At Lyst, we obsess over the customer, providing a search and discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn't, and we use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better decisions and help fashion partners find better audiences as the category-leading destination for every fashion shopper. The Role We are looking for a Technical Account Executive to join our team and help manage the technical onboarding of new brands and retail partners onto the Lyst platform. You will work closely with our commercial, acquisition and technical teams, as well as external partners, to ensure that brands are successfully integrated onto Lyst and are able to launch efficiently. The role sits at the intersection of technology, account management and operations, making it ideal for someone who enjoys solving technical problems while working directly with partners. You will take ownership of the technical onboarding process, helping partners understand Lyst's technical requirements, troubleshooting issues with product feeds and coordinating with internal teams to get partners successfully live. What you'll be doing - Manage the technical onboarding process for new Lyst partners from initial setup through to launch - Work directly with brands, retailers and their technical teams to understand their feed setup and technical requirements - Review and troubleshoot product feeds, identifying missing, incorrect or incomplete data - Support partners with issues relating to feed availability, feed structure, product data and technical requirements - Coordinate the exchange and validation of product feeds through methods such as FTP, SFTP and other feed delivery methods - Perform technical checks to ensure partner feeds meet Lyst's requirements before launch - Work closely with internal Engineering, Account Management, Acquisition and other teams to resolve technical blockers - Track partner progress through the onboarding pipeline and ensure issues are followed up in a timely manner - Communicate technical requirements clearly to both technical and non-technical stakeholders - Escalate complex technical issues where appropriate and ensure they are driven through to resolution - Maintain accurate records of partner progress, issues and technical requirements within internal systems - Identify opportunities to improve the onboarding process and make partner integrations faster and more efficient - Provide ongoing technical support to partners where required after launch Requirements We're looking for someone who is organised, technically curious and comfortable working with external partners. You don't necessarily need to be a software engineer. What's important is that you're able to understand technical concepts, investigate problems logically and communicate solutions clearly. - Experience working in a technical support, account management, operations or partner-facing role - An interest in technology, data and e-commerce - Strong problem-solving and troubleshooting skills - Excellent written and verbal communication skills - The ability to manage multiple partners and priorities simultaneously - Strong attention to detail, particularly when working with data - The confidence to communicate with both technical and non-technical stakeholders - The ability to take ownership of problems and drive them through to resolution - Strong organisational and time-management skills - A willingness to learn and develop your technical knowledge Benefits N/A - Contract Role
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