Braun Board

Czech Speaking Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group · Remote · Germany

Health running low. Ask why it's still open.

Base
Not disclosed
OTE
Not disclosed
Posted
1mo ago

Still open · checked 2h agoon Mercier Consultancy Group's careers page

The job

What you'd do
Help Czech-speaking customers solve tricky questions and problems through several communication channels, working on-site in Sofia, Bulgaria. You'll also write up every customer contact in the company's record system.
Who you'd sell to
Not stated in the posting.Ask: “Who's the economic buyer, and who else is in the deal?”
Where deals come from
Mostly handed to you: inbound leads or a set list of customers.

The Braun Read

Ask hard questions

Too much is left unsaid. Make them answer before you invest.

Pay
No pay listed at all.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Time on market
Open 39 days. Normal, but not fresh.
Company hiring
17 sales roles open, hiring at a steady pace.

Red lights

  • Pay. No pay listed at all.

Green lights

  • Gets leads from SDRs. You won't be building all of your own pipeline from zero.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  2. 2.

    What are the base and the OTE for this role?

    No point investing hours before you know the number.

  3. 3.

    Who's the economic buyer, and who else is in the deal?

    Selling to a CFO and selling to a developer are different jobs.

  4. 4.

    What's the annual quota, and how was it set?

    A quota built from real data is a target. Otherwise it's a hope.

  5. 5.

    How long is ramp, and what's the quota during it?

    Full quota on day one means you start behind.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

› When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

Josh's top five questions for any sales interview →

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Full posting
Czech Speaking Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we take pride in facilitating career-defining opportunities for multilingual professionals seeking to thrive in the dynamic Customer Support Services sector. Job Overview We are currently seeking a motivated professional to join our client’s team in Sofia for the Czech Speaking Solutions Consultant position in Bulgaria. This role is perfect for those looking to excel in the Customer Support Services industry while enjoying a vibrant expatriate life and excellent growth prospects among our various jobs in Bulgaria. Key Responsibilities - Deliver exceptional support to Czech-speaking clients, resolving complex inquiries within the Customer Support Services environment. - Maintain high levels of customer satisfaction by providing accurate and timely solutions across various communication channels. - Collaborate with international teams to ensure seamless service delivery and continuous improvement of support workflows. - Analyze customer feedback to identify trends and contribute to the evolution of support strategies. - Manage technical or service-related issues with precision, ensuring adherence to internal quality standards. - Document all client interactions meticulously within the company’s CRM system. - Act as a brand ambassador, representing the company’s commitment to excellence in the competitive Customer Support Services landscape. Requirements - Native or fluent Czech (spoken and written) is mandatory for this position. - Proficiency in English to effectively interact within our multinational workplace. - Valid EU passport (mandatory) to facilitate your transition to one of the most sought-after Czech-speaking jobs in Europe. - Strong problem-solving skills and a passion for delivering high-quality customer experiences. - Previous experience in the Customer Support Services industry is considered a significant advantage. - Ability to relocate to Sofia, Bulgaria, to take up this on-site opportunity. Benefits What We Offer - Competitive Monthly Salary - Fully Paid Training to ensure you succeed in your new role. - Comprehensive Health Insurance coverage. - Fully Paid Relocation Package (flight, transfer, hotel) included to make your move to Bulgaria effortless. - Attractive Monthly Performance Bonus to reward your dedication and results. - Professional growth opportunities within the global Customer Support Services industry. - And Much More... Life in Bulgaria Sofia, the vibrant capital of Bulgaria, offers a unique blend of historical charm and modern urban living. With its affordable cost of living, sunny climate, and bustling social scene, Bulgaria has become a premier destination for professionals pursuing international career paths. When searching for jobs in Bulgaria, you will find that the city offers a welcoming atmosphere for expats and a high quality of life that few other European hubs can match. Relocating to Bulgaria allows you to enjoy a rich cultural tapestry, exquisite local cuisine, and proximity to stunning mountain ranges and seaside getaways. We ensure your transition to this Czech Speaking Solutions Consultant position in Bulgaria is seamless, allowing you to focus on building your career while enjoying everything this beautiful country has to offer. Join our growing community of international experts who have chosen Bulgaria as their new home. How to Apply If you are ready to take the next step in your career with this exciting Czech Speaking Solutions Consultant position in Bulgaria, we encourage you to click Apply Now. Our team at Mercier Consultancy Group looks forward to reviewing your application and helping you secure one of the most rewarding Czech-speaking jobs in the industry. Best of luck!
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