Braun Board

Finnish Speaking Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group · Remote · Germany

Full health. Just posted.

Base
Not disclosed
OTE
Not disclosed
Posted
Today

Still open · checked 2h agoon Mercier Consultancy Group's careers page

The job

What you'd do
Answer questions and solve problems for Finnish-speaking customers from an office in Sofia, Bulgaria. You'd record each case and keep working on it until it's solved.
Who you'd sell to
Finnish-speaking clientsIn their words: “Act as a primary point of contact for Finnish-speaking clients, ensuring excellence in all customer support services interactions.”
Where deals come from
Not stated in the posting.

The Braun Read

Proceed with caution

A few things here deserve a hard look before you spend time on it.

Pay
No pay listed at all.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Time on market
Brand new.
Company hiring
17 sales roles open, hiring at a steady pace.

Red lights

  • Pay. No pay listed at all.

Green lights

None spotted.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  2. 2.

    What are the base and the OTE for this role?

    No point investing hours before you know the number.

  3. 3.

    What's the annual quota, and how was it set?

    A quota built from real data is a target. Otherwise it's a hope.

  4. 4.

    Where does pipeline come from: inbound, SDRs, or me?

    Tells you how much of your week is prospecting versus selling.

  5. 5.

    How long is ramp, and what's the quota during it?

    Full quota on day one means you start behind.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

› When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

Josh's top five questions for any sales interview →

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Full posting
Finnish Speaking Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations across the European landscape. We pride ourselves on our bespoke approach to talent acquisition within the customer support services industry, ensuring both our clients and candidates achieve long-term professional success. Job Overview We are currently seeking a motivated professional for a Finnish Speaking Solutions Consultant position in Bulgaria. This role is ideal for individuals looking to advance their career in the customer support services industry while enjoying a vibrant expatriate lifestyle in a dynamic European capital. Key Responsibilities - Act as a primary point of contact for Finnish-speaking clients, ensuring excellence in all customer support services interactions. - Identify, analyze, and resolve complex issues through a solutions-oriented approach tailored to specific customer needs. - Maintain high levels of customer satisfaction by providing clear, concise, and professional communication in Finnish. - Collaborate with cross-functional departments to enhance service delivery within the customer support services sector. - Utilize internal CRM systems to document inquiries, track progress, and ensure timely resolution of all service tickets. - Participate in ongoing training to stay updated on product developments and best practices for the Finnish Speaking Solutions Consultant position in Bulgaria. - Contribute to team goals and KPIs to qualify for monthly performance incentives. Requirements - Native or fluent Finnish (spoken and written). - Valid EU passport (mandatory). - Proven track record of excellence in the customer support services industry or a related client-facing field. - Strong problem-solving skills and the ability to work effectively in an on-site office environment. - Exceptional verbal and written communication skills in both Finnish and English. - A proactive mindset suitable for international Finnish-speaking jobs and a desire to relocate to Sofia. Benefits What We Offer - Competitive Monthly Salary. - Fully Paid Training. - Health Insurance. - Fully Paid Relocation Package (flight, transfer, hotel). - Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in. - Monthly Performance Bonus. - And Much More... Life in Bulgaria Sofia, the heart of Bulgaria, offers a unique blend of historical richness and modern urban energy. With a comfortable climate and an incredibly welcoming culture, professionals seeking jobs in Bulgaria will find an environment that perfectly balances a thriving career in customer support services with a relaxed, enjoyable personal life. The cost of living in Bulgaria remains highly attractive, allowing for an excellent quality of life. From bustling city cafes to scenic mountain landscapes nearby, living in Bulgaria provides a fantastic backdrop for your next career chapter. Explore our various Finnish-speaking jobs in this beautiful region and discover why so many professionals choose to build their future here. How to Apply If you are ready to take the next step in your career and join a dynamic team in a thriving European hub, we invite you to apply now for this Finnish Speaking Solutions Consultant position in Bulgaria. We look forward to reviewing your application and discussing your future with Mercier Consultancy Group.
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