German Speaking Partner Technical Solutions Consultant - Work In Sofia, Bulgaria
Mercier Consultancy Group · Remote · Germany
Posted today
- Base
- Not disclosed
- OTE
- Not disclosed
- Posted
- 6h ago
Still open · checked 2h agoon Mercier Consultancy Group's careers page
The job
- What you'd do
- Answer technical questions in German from partner companies and fix their problems, on site in Sofia, Bulgaria. You'll also take on the harder cases that get passed up and write down every conversation in the customer records system.
- Who you'd sell to
- Not stated in the posting.Ask: “Who's the economic buyer, and who else is in the deal?”
- Where deals come from
- Not stated in the posting.
The Braun Read
Proceed with cautionA few things here deserve a hard look before you spend time on it.
- Pay
- No pay listed at all.
- Transparency
- Says nothing about quota, attainment, deal size, territory or sales cycle. Ask about all five.
- Time on market
- Brand new.
- Company hiring
- 26 sales roles open, hiring at a steady pace. Ask how many reps they hired last year and how many are still there.
Red lights
- Pay. No pay listed at all.
Yellow lights
- Fluent German required. The posting asks for fluent or business-level German. Worth knowing before you apply if you only sell in English.
Green lights
None spotted.
Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.
Questions to ask on the first call
Built from what this posting leaves out. How they answer tells you as much as what they say.
- 1.
What percentage of fully ramped reps hit quota last year?
OTE is what you could earn. This is how likely you are to earn it.
- 2.
What are the base and the OTE for this role?
No point investing hours before you know the number.
- 3.
Who's the economic buyer, and who else is in the deal?
Selling to a CFO and selling to a developer are different jobs.
- 4.
What's the annual quota, and how was it set?
A quota built from real data is a target. Otherwise it's a hope.
- 5.
Where does pipeline come from: inbound, SDRs, or me?
Got an offer from Mercier Consultancy Group? Not sure about it?Ask me. I read every message myself. · JoshAsk Josh
Full posting
German Speaking Partner Technical Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm dedicated to bridging elite talent with industry-leading organizations across Europe. As experts in the BPO and customer support services sector, we pride ourselves on delivering bespoke recruitment solutions that empower professionals to excel in global careers.
Job Overview
We are currently seeking a dynamic professional for the German Speaking Partner Technical Solutions Consultant position in Bulgaria. This role is a cornerstone of our customer support services department, focusing on providing high-level technical guidance and relationship management for our partners. This is one of the most exciting German-speaking jobs currently available for those looking to advance their technical career in a vibrant European hub.
Key Responsibilities
- Act as the primary point of contact for technical inquiries within the customer support services ecosystem.
- Provide expert-level troubleshooting and technical resolution to partner organizations.
- Maintain a high level of customer satisfaction by delivering professional support in German.
- Collaborate with cross-functional departments to refine technical processes and service delivery.
- Document all partner interactions accurately within the CRM to ensure a seamless support experience.
- Identify opportunities for technical improvement and advocate for partner needs.
- Manage escalated issues with precision to ensure timely resolution and partnership continuity.
Requirements
- Native or fluent German (spoken and written).
- Valid EU passport (mandatory).
- Proven experience in a technical support or customer support services role.
- Strong analytical thinking and problem-solving capabilities.
- Excellent communication skills with the ability to explain complex technical solutions clearly.
- Availability for on-site work in Sofia, Bulgaria.
Benefits
What We Offer
- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
- Monthly Performance Bonus
- And Much More...
Life in Bulgaria
Choosing to pursue jobs in Bulgaria offers a unique blend of historical charm and modern European convenience. Bulgaria provides a high quality of life with its stunning landscapes, ranging from the majestic Balkan mountains to the beautiful Black Sea coast. The climate in Bulgaria is mild and pleasant, making it an inviting destination for those seeking a balanced professional and personal life.
Relocating to Bulgaria is a seamless experience, especially with our support, allowing you to immerse yourself in the rich culture and exceptional local cuisine. The cost of living in Bulgaria remains highly attractive, enabling you to enjoy a premium lifestyle while building your professional footprint. We look forward to welcoming you to the vibrant community that makes Bulgaria a top-tier destination for international experts.
How to Apply
If you are ready to take the next step in your career and join a world-class team as a German Speaking Partner Technical Solutions Consultant position in Bulgaria, we encourage you to click Apply Now. Join Mercier Consultancy Group and start your new chapter today.