Braun Board

German Speaking Partner Technical Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group · Remote · Germany

Health running low. Ask why it's still open.

Base
Not disclosed
OTE
Not disclosed
Posted
1mo ago

Still open · checked 2h agoon Mercier Consultancy Group's careers page

The job

What you'd do
Fix tricky technical problems for partner companies and German-speaking customers, and step in on the most urgent cases. The job is based in Sofia, Bulgaria, and you'll write up every support interaction.
Who you'd sell to
Partners in the Customer Support Services networkIn their words: “Provide high-level technical support and consultancy to partners within the Customer Support Services network.”
Where deals come from
Not stated in the posting.

The Braun Read

Proceed with caution

A few things here deserve a hard look before you spend time on it.

Pay
No pay listed at all.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Time on market
Open 38 days. Normal, but not fresh.
Company hiring
17 sales roles open, hiring at a steady pace.

Red lights

  • Pay. No pay listed at all.

Yellow lights

  • Fluent German required. The posting asks for fluent or business-level German. Worth knowing before you apply if you only sell in English.

Green lights

None spotted.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  2. 2.

    What are the base and the OTE for this role?

    No point investing hours before you know the number.

  3. 3.

    What's the annual quota, and how was it set?

    A quota built from real data is a target. Otherwise it's a hope.

  4. 4.

    Where does pipeline come from: inbound, SDRs, or me?

    Tells you how much of your week is prospecting versus selling.

  5. 5.

    How long is ramp, and what's the quota during it?

    Full quota on day one means you start behind.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

› When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

Josh's top five questions for any sales interview →

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Full posting
German Speaking Partner Technical Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across the European BPO and Customer Support Services landscape. As a global partner, we pride ourselves on facilitating career-defining opportunities that foster professional growth and operational excellence. Job Overview We are currently seeking a dynamic professional for the German Speaking Partner Technical Solutions Consultant position in Bulgaria. This role is perfect for a customer-centric expert looking to advance their career within the vibrant Customer Support Services industry while benefiting from one of the most attractive relocation packages for jobs in Bulgaria. Key Responsibilities - Provide high-level technical support and consultancy to partners within the Customer Support Services network. - Troubleshoot complex technical issues with precision, ensuring a seamless user experience for German-speaking clients. - Maintain detailed documentation of all support interactions within the Customer Support Services ticketing system. - Collaborate with cross-functional teams to optimize technical workflows and service delivery protocols. - Act as a primary point of contact for resolving high-priority technical escalations effectively. - Consistently meet performance benchmarks and contribute to team success in the fast-paced environment of German-speaking jobs. - Advocate for partner success by providing proactive technical solutions and insights. Requirements - Native or fluent German (spoken and written). - Valid EU passport (mandatory). - Proven experience in technical support or the Customer Support Services sector. - Strong problem-solving skills and the ability to articulate technical concepts clearly. - Excellent communication skills and professional demeanor, vital for our German Speaking Partner Technical Solutions Consultant position in Bulgaria. - A proactive mindset, eager to excel in one of the most competitive German-speaking jobs in the region. Benefits What We Offer - Competitive Monthly Salary. - Fully Paid Training. - Health Insurance. - Fully Paid Relocation Package (flight, transfer, hotel). - Monthly Performance Bonus. - Opportunity to thrive in top-tier jobs in Bulgaria. - And Much More... Life in Bulgaria Bulgaria offers a unique blend of historical charm and modern urban development, making it an ideal destination for expatriates. Living in Bulgaria provides you with access to stunning mountain landscapes, a warm Mediterranean-influenced climate, and a thriving social scene in the capital city of Sofia. As you settle into one of our many prestigious jobs in Bulgaria, you will discover that the country is perfectly suited for those seeking a high quality of life at a manageable cost. Beyond the professional benefits, Bulgaria is famous for its vibrant culinary tradition and welcoming culture. Our comprehensive relocation package ensures a stress-free transition, allowing you to focus on your new life in Bulgaria. Whether you are exploring the ancient history of the region or enjoying the bustling nightlife of Sofia, this role offers the perfect balance of career advancement and personal adventure in beautiful Bulgaria. How to Apply If you are ready to take the next step in your career and join a world-class team, please click "Apply Now" to submit your application. We look forward to discussing how your skills align with this exciting opportunity. Best regards, the team at Mercier Consultancy Group.
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