Braun Board

German Speaking Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group · Remote · Germany

Health running low. Ask why it's still open.

Base
Not disclosed
OTE
Not disclosed
Posted
1mo ago

Still open · checked 2h agoon Mercier Consultancy Group's careers page

The job

What you'd do
Answer questions and solve technical problems for German-speaking customers by phone, email, and live chat, working in Sofia, Bulgaria.
Who you'd sell to
Not stated in the posting.Ask: “Who's the economic buyer, and who else is in the deal?”
Where deals come from
Mostly handed to you: inbound leads or a set list of customers.

The Braun Read

Ask hard questions

Too much is left unsaid. Make them answer before you invest.

Pay
No pay listed at all.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Time on market
Open 38 days. Normal, but not fresh.
Company hiring
17 sales roles open, hiring at a steady pace.

Red lights

  • Pay. No pay listed at all.

Yellow lights

  • Fluent German required. The posting asks for fluent or business-level German. Worth knowing before you apply if you only sell in English.

Green lights

  • Gets leads from SDRs. You won't be building all of your own pipeline from zero.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  2. 2.

    What are the base and the OTE for this role?

    No point investing hours before you know the number.

  3. 3.

    Who's the economic buyer, and who else is in the deal?

    Selling to a CFO and selling to a developer are different jobs.

  4. 4.

    What's the annual quota, and how was it set?

    A quota built from real data is a target. Otherwise it's a hope.

  5. 5.

    How long is ramp, and what's the quota during it?

    Full quota on day one means you start behind.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

› When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

Josh's top five questions for any sales interview →

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Full posting
German Speaking Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO sectors, we are dedicated to curating career-defining opportunities that prioritize professional growth and exceptional employee experience. Job Overview We are currently searching for a dynamic professional to join our team as a German Speaking Solutions Consultant in Sofia. This German Speaking Solutions Consultant position in Bulgaria offers a unique chance to excel in the competitive Customer Support Services industry while enjoying a fully supported international career move. Key Responsibilities - Provide high-quality technical and functional support to customers via phone, email, and live chat. - Act as a primary point of contact for German-speaking clients, ensuring consistent excellence in Customer Support Services. - Analyze complex customer issues and deliver tailored solutions that improve overall user satisfaction. - Maintain detailed records of customer interactions within our CRM to ensure seamless service delivery. - Collaborate with cross-functional teams to escalate and resolve technical challenges effectively. - Contribute to the continuous improvement of knowledge bases and support workflows. - Achieve individual and team performance metrics in a fast-paced Customer Support Services environment. Requirements - Native or fluent German (spoken and written). - Valid EU passport (mandatory). - Proven experience in Customer Support Services or a similar client-facing role. - Strong problem-solving skills and the ability to navigate complex digital platforms. - Excellent communication skills and a passion for delivering premium service. - Willingness to relocate to Sofia for this German Speaking Solutions Consultant position in Bulgaria. Benefits What We Offer - Competitive Monthly Salary. - Fully Paid Training. - Health Insurance. - Fully Paid Relocation Package (flight, transfer, hotel). - Monthly Performance Bonus. - Career development opportunities in one of the best German-speaking jobs in the region. - And Much More... Life in Bulgaria Living in Bulgaria offers a fantastic blend of history, modern urban lifestyle, and breathtaking natural scenery. When searching for German-speaking jobs, Sofia stands out as a vibrant hub that provides a high quality of life at an affordable cost, making it an ideal destination for international professionals settling into Bulgaria. Beyond the career opportunities, Bulgaria is renowned for its culinary delights, welcoming culture, and diverse climate ranging from snowy mountains to golden Black Sea beaches. By choosing this German Speaking Solutions Consultant position in Bulgaria, you are setting yourself up for an enriching international experience in the heart of Europe. How to Apply If you are ready to take the next step in your career with one of the most sought-after German-speaking jobs, we encourage you to click Apply Now. Our team at Mercier Consultancy Group looks forward to reviewing your application and discussing how you can succeed in this German Speaking Solutions Consultant position in Bulgaria.
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