Greek Speaking Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group · Remote · Germany

Health running low. Ask why it's still open.

Base: Not disclosed
OTE: Not disclosed
Posted: 1mo ago

Still open · checked 2h agoon Mercier Consultancy Group's careers page

Apply on Mercier Consultancy Group →

The job

What you'd do: Answer questions and fix problems for Greek-speaking customers by phone, email, and live chat, working on site in Sofia, Bulgaria.
Who you'd sell to: Greek-speaking clientsIn their words: “Act as the primary point of contact for Greek-speaking clients, providing expert solutions within the customer support services sector.”
Where deals come from: Mostly handed to you: inbound leads or a set list of customers.

The Braun Read

Ask hard questions

Too much is left unsaid. Make them answer before you invest.

Pay: No pay listed at all.
Transparency: Says nothing about quota, attainment, deal size, territory or sales cycle.
Time on market: Open 38 days. Normal, but not fresh.
Company hiring: 17 sales roles open, hiring at a steady pace.

Red lights

Pay. No pay listed at all.

Green lights

Gets leads from SDRs. You won't be building all of your own pipeline from zero.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

1.
What percentage of fully ramped reps hit quota last year?
OTE is what you could earn. This is how likely you are to earn it.
2.
What are the base and the OTE for this role?
No point investing hours before you know the number.
3.
What's the annual quota, and how was it set?
A quota built from real data is a target. Otherwise it's a hope.
4.
How long is ramp, and what's the quota during it?
Full quota on day one means you start behind.
5.
Is the territory new or existing? Who had it before?
An existing book is a head start. Greenfield means building from zero.
6.
Why is this role open? Did someone leave, or is it new?
New headcount is growth. A replacement means someone left. Ask why.

› When the offer comes

Save these for later. They land better once they've said yes to you.

1.
Can I see the full comp plan in writing, including clawbacks and accelerators?
What's in writing is what gets paid. Read it before you sign.
2.
Can I see the actual comp distribution for the team last year, not just the OTE?
The spread shows what most reps really take home. OTE is just the target.
3.
I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?
Leaving money behind is a fair reason to ask. The worst answer is no.

Josh's top five questions for any sales interview →

Got an offer from Mercier Consultancy Group? Not sure about it?Ask me. I read every message myself. · JoshAsk Josh

Full posting

Greek Speaking Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across the European BPO and customer support services landscape. We take pride in our curated approach to talent acquisition, ensuring that professionals find meaningful careers while our partners achieve operational excellence. Job Overview We are currently seeking a talented individual for the Greek Speaking Solutions Consultant position in Bulgaria. This role is a fantastic opportunity to join a fast-growing team in the customer support services industry, offering a perfect blend of professional growth and international experience for those seeking high-quality jobs in Bulgaria. Key Responsibilities - Act as the primary point of contact for Greek-speaking clients, providing expert solutions within the customer support services sector. - Manage high-volume inquiries via phone, email, and live chat, ensuring maximum customer satisfaction. - Troubleshoot technical or account-related issues to deliver effective, timely resolutions. - Maintain detailed records of customer interactions within our CRM systems. - Collaborate with internal departments to refine service processes and enhance the quality of support provided. - Participate in ongoing training to stay updated on product developments and service excellence standards. - Uphold the brand reputation by delivering professional and empathetic support in every interaction. Requirements - Native or fluent Greek (spoken and written). - Proficient level of English to communicate within our multicultural team environment. - Valid EU passport or work permit for Bulgaria (mandatory). - Proven track record of excellence in the customer support services industry. - Strong problem-solving skills and a passion for helping people. - Ability to relocate to Sofia for this on-site Greek Speaking Solutions Consultant position in Bulgaria. Benefits What We Offer - Competitive Monthly Salary. - Fully Paid Training programs to jumpstart your career. - Comprehensive Health Insurance coverage. - Fully Paid Relocation Package (flight, airport transfer, and initial hotel accommodation). - Lucrative Monthly Performance Bonus based on your individual targets. - Dynamic work environment with opportunities for rapid career advancement in the top Greek-speaking jobs in Bulgaria. - And Much More... Life in Bulgaria Choosing to work in Bulgaria offers an incredible quality of life at an affordable cost of living. As one of Europe's most vibrant capitals, Sofia provides a perfect balance of history, modern urban infrastructure, and a bustling social scene, making it a premier destination for those pursuing professional jobs in Bulgaria. Whether you enjoy the mild continental climate or the picturesque mountain views, you will find Bulgaria to be a welcoming and culturally rich home. Our full relocation package removes the stress of moving, allowing you to settle into your new life in Bulgaria with ease. Discover why so many professionals are choosing Bulgaria for their next career move, enjoying world-class dining, a thriving ex-pat community, and the professional growth associated with our Greek Speaking Solutions Consultant position in Bulgaria. How to Apply If you are ready to take the next step in your career and join one of the most exciting Greek-speaking jobs in Bulgaria, we would love to hear from you. Please click the Apply Now button to submit your CV and start your journey with Mercier Consultancy Group. Our recruitment team looks forward to discussing your future with us.

Apply →