Swedish Speaking Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group · Remote · Germany

Health running low. Ask why it's still open.

Base: Not disclosed
OTE: Not disclosed
Posted: 1mo ago

Still open · checked 2h agoon Mercier Consultancy Group's careers page

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The job

What you'd do: Help Swedish-speaking customers solve technical and service problems from an office in Sofia, Bulgaria. You'd also log every conversation in the company's systems.
Who you'd sell to: Not stated in the posting.Ask: “Who's the economic buyer, and who else is in the deal?”
Where deals come from: Mostly handed to you: inbound leads or a set list of customers.

The Braun Read

Ask hard questions

Too much is left unsaid. Make them answer before you invest.

Pay: No pay listed at all.
Transparency: Says nothing about quota, attainment, deal size, territory or sales cycle.
Time on market: Open 37 days. Normal, but not fresh.
Company hiring: 17 sales roles open, hiring at a steady pace.

Red lights

Pay. No pay listed at all.

Green lights

Gets leads from SDRs. You won't be building all of your own pipeline from zero.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

1.
What percentage of fully ramped reps hit quota last year?
OTE is what you could earn. This is how likely you are to earn it.
2.
What are the base and the OTE for this role?
No point investing hours before you know the number.
3.
Who's the economic buyer, and who else is in the deal?
Selling to a CFO and selling to a developer are different jobs.
4.
What's the annual quota, and how was it set?
A quota built from real data is a target. Otherwise it's a hope.
5.
How long is ramp, and what's the quota during it?
Full quota on day one means you start behind.
6.
Why is this role open? Did someone leave, or is it new?
New headcount is growth. A replacement means someone left. Ask why.

› When the offer comes

Save these for later. They land better once they've said yes to you.

1.
Can I see the full comp plan in writing, including clawbacks and accelerators?
What's in writing is what gets paid. Read it before you sign.
2.
Can I see the actual comp distribution for the team last year, not just the OTE?
The spread shows what most reps really take home. OTE is just the target.
3.
I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?
Leaving money behind is a fair reason to ask. The worst answer is no.

Josh's top five questions for any sales interview →

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Full posting

Swedish Speaking Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class opportunities across Europe. As a leader in talent acquisition for the global customer support services sector, we pride ourselves on delivering bespoke career solutions that empower professionals to excel in new international environments. Job Overview We are currently seeking a talented professional to fill our Swedish Speaking Solutions Consultant position in Bulgaria. This role is an exceptional opportunity for a customer-focused expert to join a dynamic team in the vibrant customer support services industry, where your native-level linguistic skills will be the cornerstone of high-quality service delivery. Key Responsibilities - Serve as the primary point of contact for Swedish-speaking clients, ensuring an unparalleled customer support experience. - Analyze and resolve complex technical or service-related inquiries to ensure optimal solutions within the customer support services sector. - Maintain high levels of customer satisfaction through proactive communication and professional rapport building. - Document all interactions accurately within internal systems to ensure seamless service continuity. - Collaborate with cross-functional teams to escalate and resolve high-priority customer issues efficiently. - Participate in continuous improvement initiatives to refine service workflows and increase operational excellence. - Adapt to evolving industry standards and product updates to provide accurate, real-time guidance to end-users. Requirements - Native or fluent Swedish (spoken and written) is mandatory for this role. - Professional proficiency in English to communicate within our diverse, international office environment. - A valid EU passport or legal right to work in Bulgaria is required. - Previous experience in customer support services or a similar client-facing role is highly preferred. - Exceptional problem-solving skills and the ability to maintain composure in a fast-paced environment. - A strong desire to thrive in one of the most exciting Swedish-speaking jobs available today. Benefits What We Offer - Competitive Monthly Salary - Fully Paid Training to ensure you are set up for success in your new position. - Comprehensive Health Insurance coverage. - Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Bulgaria effortless. - Monthly Performance Bonus rewarding your dedication and results. - Career development opportunities within the global customer support services industry. - And Much More... Life in Bulgaria Choosing to accept our Swedish Speaking Solutions Consultant position in Bulgaria means opening yourself to a rich, cultural experience. Bulgaria is a hidden gem of Europe, offering a perfect blend of ancient history, beautiful mountainous landscapes, and a vibrant social scene. Many professionals pursuing jobs in Bulgaria find the climate and the welcoming local culture to be a fantastic change of pace. Living in Bulgaria provides an exceptional quality of life with a low cost of living, allowing you to enjoy the country’s world-class culinary scene and nightlife to the fullest. Our relocation package is designed to ensure you settle into your new home in Bulgaria comfortably and securely. Take the next step in your career and discover why so many talented individuals are choosing to build their future through our Swedish-speaking jobs in this beautiful region. How to Apply If you are ready to elevate your career with a leading firm in the customer support services industry, we invite you to apply now. Join our team at Mercier Consultancy Group and embark on your next great adventure. Click the link below to submit your application, and our recruitment team will be in touch shortly.

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