Braun Board

Turkish Speaking Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group · Remote · Germany

Health running low. Ask why it's still open.

Base
Not disclosed
OTE
Not disclosed
Posted
1mo ago

Still open · checked 2h agoon Mercier Consultancy Group's careers page

The job

What you'd do
Answer questions and fix problems for Turkish-speaking customers of global brands by phone, email, and chat, from an office in Sofia, Bulgaria.
Who you'd sell to
Not stated in the posting.Ask: “Who's the economic buyer, and who else is in the deal?”
Where deals come from
Not stated in the posting.

The Braun Read

Proceed with caution

A few things here deserve a hard look before you spend time on it.

Pay
No pay listed at all.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Time on market
Open 37 days. Normal, but not fresh.
Company hiring
17 sales roles open, hiring at a steady pace.

Red lights

  • Pay. No pay listed at all.

Green lights

None spotted.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  2. 2.

    What are the base and the OTE for this role?

    No point investing hours before you know the number.

  3. 3.

    Who's the economic buyer, and who else is in the deal?

    Selling to a CFO and selling to a developer are different jobs.

  4. 4.

    What's the annual quota, and how was it set?

    A quota built from real data is a target. Otherwise it's a hope.

  5. 5.

    Where does pipeline come from: inbound, SDRs, or me?

    Tells you how much of your week is prospecting versus selling.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

› When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

Josh's top five questions for any sales interview →

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Full posting
Turkish Speaking Solutions Consultant About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across the European BPO and customer support services landscape. We pride ourselves on delivering bespoke career solutions, ensuring that our candidates find not just jobs in Bulgaria, but long-term professional growth in thriving global industries. Job Overview We are currently seeking a dynamic professional for the Turkish Speaking Solutions Consultant position in Bulgaria, based in the heart of vibrant Sofia. This is a unique opportunity to join a fast-paced environment within the customer support services sector, where your language skills will bridge the gap between global brands and their valued clients. Key Responsibilities - Provide high-quality technical and customer support services to Turkish-speaking clients via phone, email, and chat. - Act as a primary point of contact for complex inquiries, ensuring effective problem-solving and client satisfaction. - Maintain detailed documentation of customer interactions within our internal CRM software. - Collaborate with international teams to optimize customer support services workflows and improve service standards. - Identify and escalate priority issues to relevant departments to ensure timely resolutions. - Contribute to a positive, collaborative office culture by sharing industry knowledge and best practices. - Meet and exceed performance indicators established for all Turkish-speaking jobs within the firm. Requirements - Native or fluent Turkish (spoken and written) is mandatory for this role. - Proficiency in English to communicate effectively within our diverse international team. - Strong customer-centric mindset with previous experience in the customer support services sector. - A proactive approach to problem-solving and a passion for delivering excellence in communication. - Valid EU passport (mandatory) to facilitate seamless employment in Bulgaria. Benefits What We Offer - Competitive Monthly Salary reflecting your professional expertise. - Fully Paid Training to ensure your success in the customer support services industry. - Comprehensive Health Insurance package. - Fully Paid Relocation Package (flight, transfer, hotel) for a smooth transition to your new life. - Monthly Performance Bonus to reward your commitment and excellence. - Ongoing career development opportunities and a supportive international work environment. - And Much More... Life in Bulgaria Choosing to work in Bulgaria offers an incredible blend of history, modern urban life, and stunning natural landscapes. As you settle into your new Turkish Speaking Solutions Consultant position in Bulgaria, you will discover that Sofia is a European gem known for its welcoming culture, affordable lifestyle, and pleasant climate. Bulgaria continues to attract professionals from across the globe who are looking to advance their careers while enjoying a high quality of life. With a comprehensive relocation package handled by Mercier Consultancy Group, moving to your new home in Bulgaria is stress-free. From the local culinary experiences to the vibrant nightlife and scenic mountain views, life in Bulgaria provides a perfect work-life balance for ambitious individuals pursuing Turkish-speaking jobs in a growing international market. How to Apply If you are ready to take the next step in your career and join a leading team in Sofia, we invite you to click 'Apply Now' to submit your application. We look forward to reviewing your credentials and discussing how you can contribute to our success. Sincerely, the recruitment team at Mercier Consultancy Group.
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