Sales Manager

About Miami Family Law Group Miami Family Law Group, PLLC serves clients across Florida in family law, estate planning, probate, and guardianship matters. We are lean, driven, and deeply committed to the people we serve. We are growing, and that growth starts with who answers the phone, books the call, and builds the relationship before a client ever signs a retainer. The Opportunity We are looking for a Sales Manager who leads by example. This is a player-coach role: you will personally conduct discovery calls, close retained matters, coach your team, and hold the entire sales operation accountable to results. You will own our conversion metrics, manage the HubSpot pipeline, and serve as the bridge between marketing, intake, and the legal team. This is a senior role with real ownership and direct access to firm leadership. This is a player-coach role. You will be expected to personally conduct discovery calls with prospective new clients and hold your team to the same standard you model on every call. What You Will Do • Lead, coach, and develop the sales and intake team on discovery call performance, conversion best practices, objection handling, and client communication standards. • Personally conduct discovery calls with prospective clients, modeling the firm's intake process and closing retained matters. • Own conversion metrics from first contact to signed retainer, and hold the team accountable to weekly, monthly, and quarterly targets. • Manage all lead stages in HubSpot, including hot, warm, and cold follow-up pipelines, ensuring no prospect falls through the cracks. • Run weekly pipeline reviews and deliver regular sales performance reports to firm leadership. • Identify gaps in conversion, call quality, and lead response times, then build and execute corrective action plans. • Collaborate with the Operations Manager and firm Owner on intake process improvements, pricing strategy, and new matter scripting. • Participate in hiring, onboarding, and ongoing training of sales and intake staff. • Maintain accurate deal stages, contact records, and activity logs in HubSpot at all times. What Success Looks Like in This Role • Discovery call conversion rates improve within the first 90 days • Every lead in HubSpot has a clear next step with no gaps in follow-up. • The team can articulate the firm's value proposition and retainer structure confidently. • Weekly pipeline reviews are structured, data-backed, and actionable • Your calls set the standard for what great discovery looks like. What We Offer • Base salary of $90,000 to $120,000 commensurate with experience, plus performance-based bonus tied to team conversion metrics. • Direct access to firm leadership and a seat at the table on growth strategy. • A firm that invests in its team, values accountability, and rewards performance. • The opportunity to build and shape a sales operation from the ground up. We do not hire managers who manage from the sidelines. If you need to see it done right, you will do it yourself first. If that is how you operate, we want to meet you. How to Apply Send your resume and a brief introduction to mflgrecrutingnl@gmail.com. In your email, tell us about a specific sales result you are proud of and how you achieved it. Applications that do not include this will not be considered. Miami Family Law Group is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team. Requirements • Minimum 5 years of sales management experience with a proven track record of hitting and exceeding conversion targets. • Demonstrated ability to personally sell, not just manage others who do. You get on calls and close. • Proficiency in HubSpot CRM, including pipeline management, deal stages, reporting, and workflow automation. • Exceptional verbal communication skills: you build rapport quickly, handle objections confidently, and guide prospects to a decision. • Strong coaching instincts: you can listen to a recorded call, pinpoint what went wrong, and teach someone how to fix it. • Data-driven mindset, comfortable with metrics and holding yourself and others to measurable outcomes. • Experience in a legal, professional services, or consultative sales environment is strongly preferred. Benefits Benefits include: - 401(k) with company match - Health insurance - Health Care Flexible Spending Account (FSA) - Life insurance - Short-term and long-term disability insurance - Educational course reimbursement - Paid time off (PTO) - Paid holidays