Braun Board

Regional Director of Operations (Southeast) - Navion Senior Solutions

Navion Senior Solutions · Remote · US

Base
Not disclosed
OTE
Not disclosed
Posted
3d ago

Still open · checked 2h agoon Navion Senior Solutions's careers page

The job

What you'd do
Not a sales role. This is a regional operations leadership job overseeing senior living communities in NC and SC, with heavy travel and no quota or pipeline duties listed.
Who you'd sell to
Not stated in the posting.Ask: “Who's the economic buyer, and who else is in the deal?”
Where deals come from
Not stated in the posting.

The Braun Read

Proceed with caution

A few things here deserve a hard look before you spend time on it.

Pay
No pay listed at all.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Time on market
Open 3 days.
Company hiring
3 sales roles open, hiring at a steady pace.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  2. 2.

    What are the base and the OTE for this role?

    No point investing hours before you know the number.

  3. 3.

    Who's the economic buyer, and who else is in the deal?

    Selling to a CFO and selling to a developer are different jobs.

  4. 4.

    What's the annual quota, and how was it set?

    A quota built from real data is a target. Otherwise it's a hope.

  5. 5.

    Where does pipeline come from: inbound, SDRs, or me?

    Tells you how much of your week is prospecting versus selling.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

› When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

Josh's top five questions for any sales interview →

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Full posting
Navion Senior Solutions, a locally owned and operated senior housing company with over 100 years of senior housing management experience across the Southeast, is seeking a Regional Director of Operations to oversee our senior living communities. Our company is committed to providing high-quality care to residents in a growth-oriented and familial work environment. We believe that team members are our greatest resource and are looking for a qualified candidate who shares our commitment to quality care for seniors and their families. As the Regional Director of Operations, you will play a critical role in ensuring the success of our senior living communities and in driving our mission of providing exceptional care. This position will support communities across the Southeast with a concentration on both North and South Carolina! Travel will be frequent! Navion Senior Solutions has partnered with Tapcheck, revolutionizing the way team members get paid! Join our amazing team and be part of a groundbreaking mobile app that allows team members to access their earned wages instantly. Say goodbye to waiting for payday and the stress of financial instability. With Tapcheck, we believe in empowering team members and giving them more control over their finances. With our innovative technology and user-friendly interface, we are reshaping the world of payroll! Responsibilities - Oversee daily operations of multiple senior living communities - Develop and implement programs to enhance quality of care and resident satisfaction - Ensure compliance with all state and federal regulations - Work collaboratively with community leaders to achieve financial goals and operational targets - Build positive relationships with residents, their families, and staff - Hire, train, supervise, and evaluate community leaders and staff members - Maintain a deep understanding of senior living industry trends and best practices Requirements - Bachelor’s degree and three years of leadership in senior housing or hospitality preferred. - Valid NC and SC state licenses. - Knowledge of state regulations, OSHA standards and fire and safety codes required. - Successful leadership and financial skills required. - Must be able to handle conflict, problems and emergency situations. - Must be able to express self adequately in written and oral communication and to communicate effectively in an interdisciplinary setting with residents, families, staff members, representatives of community and government agencies. - Computer skills such as Excel, Word documents, PowerPoint required. - High energy level and the ability to handle multiple priorities is required. - Strong knowledge of state and federal regulations related to senior living. - Proven track record of managing multiple senior living communities. - Ability to build strong relationships with residents, their families, and staff. - Exceptional communication, leadership, and interpersonal skills - Ability to travel regularly to assigned communities and regional office locations. Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k) - PTO for full time positions - Short & Long Term Disability Insurance - Life Insurance - Career Advancement Opportunities #HPC
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