Sales Engineer

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Client Engineering is the technical arm of Plaid’s European GTM team. We own our customers’ technical outcomes: designing the right solution, getting it built and live, and keeping it healthy as they grow. We work with the most technically forward companies in European financial services – fintechs, lenders, and payments and wealth platforms – helping them build on payment initiation, account data, verification, and underwriting across UK Open Banking and PSD2. As a Sales Engineer for Plaid Europe, you’ll be a technical lead across the region’s sales team, partnering with 5–6 Account Executives from the first technical conversation through proof of concept to signature. You’ll run technical discovery, design solutions, and demo and prove Plaid’s products to engineers and commercial buyers, making sure every customer’s architectural decisions set them up for long-term success on the platform. You’ll also help build the Sales Engineering function in Europe, from the demo environments, sample apps, discovery frameworks, and integration playbooks the team sells with, to feeding what you hear from customers back into Plaid’s roadmap. Responsibilities - Serve as technical lead on active opportunities across Startup, Mid-Market, and Enterprise accounts, partnering with Account Executives throughout the sales cycle. - Run technical discovery and map customer requirements to Plaid’s products and integration patterns. - Deliver tailored demonstrations and own proof-of-concept engagements, including hands-on debugging with customer engineers. - Design integration architectures and validate the approach in sandbox with the customer’s engineers before signature. - Respond to technical, security, and regulatory questionnaires and RFPs. - Build and maintain reusable selling assets for European use cases and competitive positioning. - Translate customer and prospect feedback into structured product insight for Product and Engineering. - Raise the technical fluency of the sales team through enablement and deal reviews. Qualifications - 4+ years in a customer-facing technical role, such as sales engineering, solutions, implementation, or customer engineering, ideally at an API platform. - Hands-on understanding of APIs and web and mobile integration, including REST, OAuth, webhooks, JSON, and SDKs, with the ability to build and debug a demo in JavaScript, Python, or similar. - Experience working in, or selling to, fintech or financial services in the UK or EU. - Ability to move between deep technical conversations and business value conversations with different audiences. - A consultative approach, strong customer empathy, and clear communication skills. - A self-starter who’s comfortable building in a growing region with a globally distributed team. - Willingness and ability to travel across the UK and Europe up to 25% of the time. Nice-to-Haves - Knowledge of open banking, including UK Open Banking, PSD2/PSD3, AIS/PIS, and VRP. - Domain depth in payments, identity verification, or credit and underwriting. - A formal technical background or prior software engineering experience. - Fluency in a second European language. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com. Please review our Candidate Privacy Notice here https://plaid.com/legal/#candidate-privacy-notice. Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.