Braun Board

Account Manager

Powtoon · London, UK

Base
Not disclosed
OTE
Not disclosed
Quota attainment
Not disclosed
Posted
1mo ago

Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.

Ask: “What percentage of fully ramped reps hit quota last year?”

Still open · checked 1h agoon Powtoon's careers page

The job

Who you'd sell to
Still reading the posting. Check back within the hour.
Where deals come from
Not stated in the posting.

The Braun Read

Proceed with caution

A few things here deserve a hard look before you spend time on it.

Pay
No pay listed at all.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Pipeline
Doesn't say where pipeline comes from. Ask.
Time on market
Open 33 days. Normal, but not fresh.
Company hiring
4 sales roles open, hiring at a steady pace.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  2. 2.

    What percentage of reps on the team have been here more than 18 months?

    Tenure shows whether people stay long enough to get paid.

  3. 3.

    Has the comp plan changed in the last 12 to 18 months? What changed?

    A plan that changes every year means the goalposts keep moving.

  4. 4.

    Who sits with reps and reviews calls each week?

    Coaching is often what's behind a good or bad attainment number.

  5. 5.

    What are the base and the OTE for this role?

    No point investing hours before you know the number.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

› When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

Josh's top five questions for any sales interview →

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Full posting
Powtoon is a leading AI-powered visual communication platform trusted by 95% of the Fortune 500 to transform how organisations communicate, train, onboard, and scale knowledge. From AI-generated video and enterprise branding to interactive avatars and global localisation, Powtoon helps businesses turn complex information into engaging, scalable experiences across the workforce. As our Enterprise business continues to grow, we are looking for a commercially-minded Account Manager to partner with strategic customers, drive measurable business outcomes, and own retention and expansion across a portfolio of Mid-Market and Enterprise accounts. This is a strategic, commercially accountable role focused on: - Account management, customer outcomes - revenue retention - expansion growth - executive stakeholder management - long-term partnership building You will work closely with Sales, Product, and Leadership teams while acting as a trusted advisor to some of the world’s most recognised organisations. What You’ll Be Responsible For - Manage and grow a portfolio of Enterprise and Mid-Market customers - Build trusted relationships with senior stakeholders across L&D, HR, Internal Communications, Enablement, IT, and Transformation teams - Deeply understand customer goals, organisational priorities, and success metrics - Drive onboarding, adoption, engagement, and long-term value realisation - Lead strategic business reviews focused on outcomes, ROI, and growth opportunities - Identify and progress expansion opportunities in partnership with Account Executives - Use customer data and platform insights to proactively drive adoption and reduce risk - Act as the voice of the customer internally by collaborating closely with Product and Leadership teams - Help customers scale their use of AI-powered communication and enablement across their organisation What Makes Someone Successful Here - You’re commercially minded and genuinely enjoy helping customers succeed - You’re consultative rather than reactive - You know how to build credibility with senior stakeholders - You can uncover business pain points and translate them into growth opportunities - You combine relationship-building skills with analytical thinking - You thrive in fast-moving environments where ownership and autonomy matter - You’re excited by AI, transformation, and the future of workplace communication Requirements What We’re Looking For - 3–6+ years experience in Customer Success, Account Management, or commercial post-sales roles within B2B SaaS - Experience owning retention, renewals, or expansion targets - Comfortable managing Enterprise or strategic customer relationships - Strong commercial acumen and analytical capability - Ability to interpret customer usage data and translate insights into action plans - Strong discovery, presentation, and storytelling skills - Experience partnering closely with Sales teams on expansion opportunities - Excellent written and spoken English Nice to Have - Experience working with Enterprise L&D, HR, Internal Communications, or Enablement teams - Experience with AI-enabled, transformation, or communication-focused platforms - Familiarity with HubSpot, Salesforce, Gainsight, or similar CRM/CS tools Benefits Why Join Powtoon? - Join a profitable, growing global SaaS company used by millions worldwide - Work with globally recognised Enterprise customers - Play a visible role in one of the company’s fastest-growing business areas - Be part of a collaborative, ambitious, and entrepreneurial culture - Hybrid working from our Central London office (Aldwych) - Weekly Deliveroo allowance - Fully stocked office - Volunteering initiatives - CycleScheme
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