Braun Board

Higher Education Enterprise Sales Manager

Qualtrics · Remote · US

Base
$137K–$180K
OTE
Not disclosed
Posted
4mo ago

Still open · checked 2h agoon Qualtrics's careers page

What Qualtrics sells

Software for understanding how customers feel

A hospital wants patients to feel cared for, but its leaders often can't tell how people really feel about their visits. Experience management software helps organizations understand those feelings and act on them. Leaders can then focus on the moments that matter most to the people they serve.

In plain English, from their own job posts. Something wrong? Tell us

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The Braun Read

Ask hard questions

Too much is left unsaid. Make them answer before you invest.

Pay
Base is listed but not OTE. Ask what the variable is and how many people hit it.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Pipeline
Doesn't say where pipeline comes from. Ask.
Time on market
Open 135 days. Ask why it's been hard to fill.
Company hiring
Ramping up: posted 16 sales roles in the last 30 days.

Red flags

None spotted.

Worth asking about

  • Open 90+ days. This role has been posted for three months or more. Ask why it's been hard to fill, and whether anyone left it.

Green flags

  • Pays accelerators. Higher commission rates once you pass quota. Overperformance actually pays.

Based only on what the posting says. Flags are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    This role has been open a while. What's made it hard to fill?

    The answer tells you what candidates saw that made them walk.

  2. 2.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  3. 3.

    What's the OTE, and what did the median rep earn last year?

    Base is what you're guaranteed. OTE and the median show the upside.

  4. 4.

    What's the annual quota, and how was it set?

    A quota built from real data is a target. Otherwise it's a hope.

  5. 5.

    Where does pipeline come from: inbound, SDRs, or me?

    Tells you how much of your week is prospecting versus selling.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

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The role

Leads a team of 6-9 enterprise AEs selling the Qualtrics XM platform to large higher-ed organizations. You'd coach on MEDDIC, forecasting, and complex contract negotiations, and act as executive sponsor on major deals.

Enterprise · Mixed

Selling motion

Mixed

Who you're selling to

Buyer:
Higher education institutionsIn their words: “Our Higher Ed Enterprise Account Executive team”
Company size:
Enterprise

Pipeline expectations

Not stated in the posting.

Compensation

$137K–$180K base

What is not disclosed

This posting doesn't tell you:

  • OTE
  • Quota size
  • Quota attainment
  • Average deal size
  • Territory
  • Sales cycle length

The questions above cover the big ones.

Full posting
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Higher Ed Enterprise Sales Manager Why We Have This Role Our Higher Ed Enterprise Account Executive team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help some of the largest organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use. The sales manager role exists to coach and develop our world class sales organization to reach their fullest potential and drive revenue for Qualtrics. We need your help to elevate our current employee base and help Qualtrics meet and exceed revenue targets for the EDU organization. How You’ll Find Success - Takes initiative - Understands the expected outcome, gets the context, and then works entrepreneurially to get it done. - Highly communicative and influences effectively, creating trust at the team level. - Strong track record of exceeding quota. - Ability to acquire clients - Strong negotiating skills - Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts How You’ll Grow - Structured promotion process/auto promotion process - Career Action Planning with Manager - Qmobility - Partnerships with world class clients and teammates Things You’ll Do - Lead a team of 6-9 Account Executives. - Coaching direct reports in sales strategy, pipeline management, opportunity management, and career planning/development. - Recruit, retain, and nurture your team of experienced sales professionals with high potential and strong performance history. - Provide skill training and mentoring on complex sales motions, including collaboration with legal, product presentations, juggling multiple relationships with internal teams, and quarterly sales forecasting. - Interface and develop professional relationships with existing clients and prospects throughout at all levels of an organization. - Display a systemic approach to handling meaningful contract negotiations/deals with multiple reps at a time. - Develop and maintain in-depth knowledge of Qualtrics' solution offerings. - Maintain a real-time understanding of the competitive landscape to assist in building win-based proposals and pricing. - Serve as an executive sponsor during enterprise-level deals. - Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing. - Develop and maintain positive relationships with other functional areas internally at - Qualtrics, e.g., Professional Services, Implementation, Subject Matter Experts, etc, to ensure a collaborative approach to secure large enterprise engagements What We’re Looking For On Your Resume - A validated winner that has led teams to breakthrough results - A bachelor’s degree or higher is required - At least 4-6 years of individual enterprise-level sales experience - At least two years managing a corporate-level sales team - Ability to travel up to 50% - Experience using MEDDIC sales processes - Experience using Salesforce.com and measuring system compliance - Experience over-exceeding quarterly team quotas through metric-based skill development and internal team management - Experience working on complex contract negotiations What You Should Know About This Team - Our Sales team has grown to respond to strong client demand for the Qualtrics Customer and Employee Experience products. This growth has resulted in the need for an exceptional leader with a track record of attracting, developing, and motivating an elite team of enterprise SaaS sales professionals. - Our team is a group of highly driven individuals who are intelligent, organized, and dedicated. We work together to accomplish and surpass quarterly and annual objectives. - We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success. Our Team’s Favorite Perks and Benefits - Salary + Uncapped Commissions and Accelerators - 100% Performance based promotions -- not politics or tenure - Quarterly team activities, winter and summer parties, and lots of Qualtrics swag - We offer private health insurance, an annual experience bonus, a wellness stipend to allow you to focus on yourself each quarter, and much more - The annual Qualtrics Experience Bonus can be used for an experience of your choosing. Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects. The Qualtrics Hybrid Work Model: While this role is exempt from working in office, our hybrid work model remains elegantly simple for the rest of the company: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #remote Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. ​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits. Remote Base Annual Pay Transparency Range $137,000-$179,500 USD
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