Braun Board

Account Manager - Speech & AI Technologies

Side · Remote · UK

Base
Not disclosed
OTE
Not disclosed
Quota attainment
Not disclosed
Posted
4mo ago

Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.

Ask: “What percentage of fully ramped reps hit quota last year?”

Still open · checked 2h agoon Side's careers page

The job

What you'd do
Look after a major tech client's speech and AI work, translating their engineers' needs into plans your delivery teams can carry out. You'll protect existing business rather than mainly hunting for new customers.
Who you'd sell to
Still reading the posting. Check back within the hour.
Where deals come from
Mostly handed to you: inbound leads or a set list of customers.

The Braun Read

Ask hard questions

Too much is left unsaid. Make them answer before you invest.

Pay
No pay listed at all.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Time on market
Open 146 days. Ask why it's been hard to fill.
Company hiring
4 sales roles open, hiring at a steady pace.

Red lights

None spotted.

Yellow lights

  • Open 90+ days. This role has been posted for three months or more. Ask why it's been hard to fill, and whether anyone left it.

Green lights

  • SDR or inbound support. You won't be building all of your own pipeline from zero.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    This role has been open a while. What's made it hard to fill?

    The answer tells you what candidates saw that made them walk.

  2. 2.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  3. 3.

    What percentage of reps on the team have been here more than 18 months?

    Tenure shows whether people stay long enough to get paid.

  4. 4.

    Has the comp plan changed in the last 12 to 18 months? What changed?

    A plan that changes every year means the goalposts keep moving.

  5. 5.

    Who sits with reps and reviews calls each week?

    Coaching is often what's behind a good or bad attainment number.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

› When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

Josh's top five questions for any sales interview →

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Full posting
About Side Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 15+ studios in over a dozen countries across North America, Europe, South America, and Asia. Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. We're seeking an Account Manager who will lead high-profile relationships within the speech and AI ecosystem. This role combines technical fluency, partnership management, legal and commercial awareness. The successful candidate will act as a trusted interface between client technical teams and internal delivery teams, ensuring alignment, solution clarity, and long-term partnership stability. This is not a pure sales role. It requires strong technical credibility and a customer-first mindset. What You’ll Do - Serve as the primary relationship lead for a major enterprise technology partner within the speech and AI domain. - Engage directly with client stakeholders across Product, Engineering, ML, Data Science, and Speech teams. - Translate complex technical requirements into clear internal delivery plans and execution roadmaps. - Ensure alignment between client expectations and operational capabilities across data, engineering, and production teams. - Demonstrate domain fluency across TTS, ASR, transcription workflows, data collection, annotation, and model training support. - Contribute technical insight during solution design discussions, including conversations around model accuracy, constraints, scaling, and evaluation methodologies. - Protect and stabilize existing revenue streams while supporting responsible expansion aligned with the client’s technical roadmap. - Participate in RFP/RFI responses and commercial discussions with awareness of scope, margin, and delivery risk. - Partner closely with delivery, data operations, engineering, and product teams to ensure seamless transition from scoping to execution. - Identify risks early, escalate appropriately, and maintain transparency across stakeholders. - Build long-term trust through responsiveness, clarity, and professionalism in complex enterprise environments. Requirements - 5+ years of experience within speech technology, AI/ML services, data annotation, data collection, or language technologies. - Experience working with large technology platforms or enterprise AI customers. - Technical fluency in deep learning-based TTS and ASR systems, voice technologies, NLP fundamentals, and model training pipelines. - Strong understanding of annotation workflows, dataset management, and model evaluation concepts. - Comfort engaging directly with engineering, ML, and product stakeholders. - Strong communication skills with the ability to bridge technical and operational teams. - Commercial awareness and structured account management discipline within enterprise environments. Benefits - Competitive base salary - Flexible working arrangements - annual leave plus public holidays - Private healthcare options - Life assurance and income protection coverage - Professional development support and learning opportunities - International exposure across global teams and clients - A collaborative, people-first culture within a growing global organization #LI-CD1
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