Braun Board

Sales Development Representative 2

Twilio · Remote · UK

Base
Not disclosed
OTE
Not disclosed
Quota attainment
Not disclosed
Posted
2mo ago

Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.

Ask: “What percentage of fully ramped reps hit quota last year?”

Still open · checked 1h agoon Twilio's careers page

What Twilio sells

Texts, calls and emails built into apps

A business wants its app to text, call, and email customers in real time, but building those systems from scratch takes a lot of work. Twilio sells ready-made tools that developers plug into their own apps to send messages, make calls, and send emails. Developers can build better customer experiences without starting from zero.

In plain English, from their own job posts. Something wrong? Tell us

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The Braun Read

Proceed with caution

A few things here deserve a hard look before you spend time on it.

Pay
No pay listed at all.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Pipeline
Mostly self-sourced. Great if you like outbound, rough if you don't.
Time on market
Open 70 days. Ask why it's been hard to fill.
Company hiring
21 sales roles open, hiring at a steady pace.

Based only on what the posting says. Flags are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  2. 2.

    What percentage of reps on the team have been here more than 18 months?

    Tenure shows whether people stay long enough to get paid.

  3. 3.

    Has the comp plan changed in the last 12 to 18 months? What changed?

    A plan that changes every year means the goalposts keep moving.

  4. 4.

    Who sits with reps and reviews calls each week?

    Coaching is often what's behind a good or bad attainment number.

  5. 5.

    What are the base and the OTE for this role?

    No point investing hours before you know the number.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

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The role

Outbound SDR role prospecting German-speaking DACH companies via dials, personalized email and social selling to build pipeline for Twilio's New Business and Strategic Sales teams. Remote, based in Ireland or the UK.

New Logo · Outbound

Selling motion

New Logo

Who you're selling to

Buyer:
DevelopersIn their words: “empower millions of developers worldwide to craft personalized customer experiences”

Pipeline expectations

Mostly self-sourced. Expect a lot of outbound.

Compensation

The posting doesn't list pay.

What is not disclosed

This posting doesn't tell you:

  • Base salary
  • OTE
  • Quota size
  • Quota attainment
  • Average deal size
  • Territory
  • Sales cycle length

The questions above cover the big ones.

Full posting
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Sales Development Representative German Speaking supporting Twilio's New Business and Strategic Sales organizations. About the job This role is critical to growing and developing pipeline for Twilio’s New Business and Strategic Sales teams focussing on DACH clients. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy. As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you. Responsibilities In this role, you’ll: - Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform. - Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience. - Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline. - Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows. - Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling. - Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities. Qualifications Twilio values diverse experiences, and we encourage everyone who meets the required qualifications to apply. Even if your career is nontraditional or just beginning, don’t let that stop you from considering Twilio — we’re always looking for people who bring something new to the table. *Required: - Fluent or native-level proficiency in German (spoken and written). - Growth-oriented and ready to build toward future leadership or customer-facing roles - Goal-oriented and biased toward action (our quota is the floor, not the ceiling!) - Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach - Comfortable with change and energized by a fast-moving environment - Enjoy variety and creativity in your day-to-day workflow - Have a demonstrated ability to navigate challenges with resilience - Embrace responsibility and enjoy partnering with Account Executives as part of a team Desired: - 1+ year of customer-facing experience (but not required!) Location This role will be remote and based in Ireland or the UK. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
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