Account Manager - Expansion Sales(B2B SaaS, Chicago)
Zenoti · Remote · US
- Base
- $85K–$110K
- OTE
- Not disclosed
- Quota attainment
- Not disclosed
- Posted
- 4mo ago
Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.
Ask: “What percentage of fully ramped reps hit quota last year?”
Still open · checked 2h agoon Zenoti's careers page
What Zenoti sells
One online place to run a spa
Salon and spa owners often juggle many separate systems for bookings, checkout, staff, and stock. Zenoti puts all of these in one online place. Clients can book appointments online, and the owner can see every part of the business together. That helps cut costs and keeps customers coming back.
In plain English, from their own job posts. Something wrong? Tell us
More Industry-specific software companies →The Braun Read
Worth a lookSolid on the basics. Use the first call to fill in the gaps.
- Pay
- Base is listed but not OTE. Ask what the variable is and how many people hit it.
- Transparency
- Shares 1 of 5: quota, attainment, deal size, territory, sales cycle.
- Pipeline
- Mostly inbound or an assigned book.
- Time on market
- Open 149 days. Ask why it's been hard to fill.
- Company hiring
- 4 sales roles open, hiring at a steady pace.
Red flags
None spotted.
Worth asking about
- Open 90+ days. This role has been posted for three months or more. Ask why it's been hard to fill, and whether anyone left it.
Green flags
- SDR or inbound support. You won't be building all of your own pipeline from zero.
Based only on what the posting says. Flags are a starting point for your first call, not a final judgment.
Questions to ask on the first call
Built from what this posting leaves out. How they answer tells you as much as what they say.
- 1.
This role has been open a while. What's made it hard to fill?
The answer tells you what candidates saw that made them walk.
- 2.
What percentage of fully ramped reps hit quota last year?
OTE is what you could earn. This is how likely you are to earn it.
- 3.
What percentage of reps on the team have been here more than 18 months?
Tenure shows whether people stay long enough to get paid.
- 4.
Has the comp plan changed in the last 12 to 18 months? What changed?
A plan that changes every year means the goalposts keep moving.
- 5.
Who sits with reps and reviews calls each week?
Coaching is often what's behind a good or bad attainment number.
- 6.
Why is this role open? Did someone leave, or is it new?
New headcount is growth. A replacement means someone left. Ask why.
When the offer comes
Save these for later. They land better once they've said yes to you.
- 1.
Can I see the full comp plan in writing, including clawbacks and accelerators?
What's in writing is what gets paid. Read it before you sign.
- 2.
Can I see the actual comp distribution for the team last year, not just the OTE?
The spread shows what most reps really take home. OTE is just the target.
- 3.
I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?
Leaving money behind is a fair reason to ask. The worst answer is no.
Got an offer from Zenoti? Not sure about it?Ask me. I read every message myself. · JoshAsk Josh
The role
Expand existing strategic North America accounts (multi-location beauty and wellness brands) by upselling and cross-selling Zenoti's add-on and AI products through executive relationships and account plans.
Strategic · Expansion · Inbound
Selling motion
Who you're selling to
- Buyer:
- Salon, spa, medspa and fitness studio ownersIn their words: “powers more than 30,000 salons, spas, medspas and fitness studios”
- Industry:
- Beauty, wellness and fitnessIn their words: “all-in-one, cloud-based software solution for the beauty and wellness industry”
- Company size:
- Enterprise
Pipeline expectations
Compensation
What is not disclosed
This posting doesn't tell you:
- OTE
- Quota size
- Quota attainment
- Average deal size
- Sales cycle length
The questions above cover the big ones.