Braun Board

Account Manager, SMB

ZoomInfo · Bethesda, MD

Base
$70K–$78K
OTE
Not disclosed
Quota attainment
Not disclosed
Posted
8d ago

Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.

Ask: “What percentage of fully ramped reps hit quota last year?”

Still open · checked 1h agoon ZoomInfo's careers page

What ZoomInfo sells

Business data that keeps sales records clean

A sales team needs to know which businesses to contact and who to talk to inside each one. ZoomInfo sells data products and software that help teams clean up and fill in their customer records. Those records stay accurate and more complete.

In plain English, from their own job posts. Something wrong? Tell us

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The Braun Read

Worth a look

Solid on the basics. Use the first call to fill in the gaps.

Pay
Base is listed but not OTE. Ask what the variable is and how many people hit it.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Pipeline
Mostly inbound or an assigned book.
Time on market
Open 8 days.
Company hiring
Ramping up: posted 8 sales roles in the last 30 days.

Red flags

None spotted.

Green flags

  • SDR or inbound support. You won't be building all of your own pipeline from zero.

Based only on what the posting says. Flags are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  2. 2.

    What percentage of reps on the team have been here more than 18 months?

    Tenure shows whether people stay long enough to get paid.

  3. 3.

    Has the comp plan changed in the last 12 to 18 months? What changed?

    A plan that changes every year means the goalposts keep moving.

  4. 4.

    Who sits with reps and reviews calls each week?

    Coaching is often what's behind a good or bad attainment number.

  5. 5.

    What's the OTE, and what did the median rep earn last year?

    Base is what you're guaranteed. OTE and the median show the upside.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

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The role

Manage a book of ~250 existing SMB customers (under 100 employees) to retain and upsell, using referrals, online demos, and phone-based closing, with forecasting in Salesforce.

SMB · Expansion · Inbound

Selling motion

Expansion

Who you're selling to

Buyer:
Not stated in the posting.Ask: “Who's the economic buyer, and who else is in the deal?”
Company size:
SMB

Pipeline expectations

Mostly inbound or an assigned book of business.

Compensation

$70K–$78K base

What is not disclosed

This posting doesn't tell you:

  • OTE
  • Quota size
  • Quota attainment
  • Average deal size
  • Territory
  • Sales cycle length

The questions above cover the big ones.

Full posting
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. Are you ready to elevate your career as an SMB (small and medium business) Account Manager with ZoomInfo? We’re looking for a passionate individual to join our team and take on the thrilling role of upselling and retaining a portfolio of SMB accounts (under 100 employee headcount companies). If you're energized by the prospect of driving business growth, exceeding goals, and being an integral part of a high-performing team, this is the opportunity you've been waiting for! What You Will Do: - Manage a book of ~250 existing customer accounts with a focus on account retention and growth. - Harness the power of referrals and existing relationships to unearth new business opportunities within our valued clients. - Showcase your expertise through engaging online product demos that captivate and convert potential clients. - Craft accurate forecasts and pipelines within Salesforce. - Collaborate within a dynamic team environment to propel and close deals over the phone. - Target the right people within existing clients by understanding what clients we work within key vertical markets and how we are getting their peers quick ROI - Be the epitome of preparation in all client meetings – well-researched, knowledgeable, professional, and kind. What You Bring: - 2+ year of successful Account Management experience with consistent quota attainment. - The ability to deliver a compelling message that resonates across all levels. - Experience in transactional and solution selling, showcasing your confidence throughout the entire sales cycle. - Outstanding interpersonal and verbal communication skills, coupled with strong organizational abilities. - High energy and a 'can do' attitude, with the ability to balance multiple tasks effortlessly. - Quick qualification skills and relationship-building prowess. - Independence and motivation to thrive in a dynamic work environment. - Working knowledge of CRM or Salesforce.com, experience with Zoominfo products or similar solutions is a plus. What’s In It For You: - Top notch tech stack - Market leading product offering (check out our long list of G2 awards) - ERG (Employee Resource Groups) to foster a diverse, inclusive workplace - Benefits to Help You Thrive - - Comprehensive Medical, Dental, Vision - Eligibility for Future Equity Awards - 401k Matching (50% of the first 7% of your contribution) - 12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregivers - Family forming benefits up to $20k, plus discounts on a Care.com membership - Virgin Pulse Wellness Program - Optional add ons such as pet insurance, legal service support, and more! This role is a hybrid position, with the option to work from home on Mondays & Fridays. The US base salary range for this position is $70,000 - $78,000 + variable compensation + benefits. Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here. About us: ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller. ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information. ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here. ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.
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