Braun Board

Strategic Partner Account Manager DACH

Aircall · Hybrid · Berlin, Germany

Base
Not disclosed
OTE
Not disclosed
Quota attainment
Not disclosed
Posted
5mo ago

Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.

Ask: “What percentage of fully ramped reps hit quota last year?”

Still open · checked 1h agoon Aircall's careers page

The job

What you'd do
Find, sign up and train new partner companies, such as consulting firms and agencies, that sell Aircall's phone and messaging software in Germany, Austria and Switzerland. You'll also help the partners you already work with sell more.
What you'd sell

One phone system for calls, texts, and WhatsApp chats

When a sales or support team has to talk with customers, they usually bounce between phone calls, texts, and WhatsApp chats. The problem is, the notes and follow-ups after each call still get done by hand, and that eats time that should go to the customer. Aircall puts calls, texts, and WhatsApp in one place, with AI that handles routine calls and helps with the post-call work, so teams get customers answered faster.

In plain English, from their own job posts. Something wrong? Tell me · More Customer support companies →

Who you'd sell to
Still reading the posting. Check back within the hour.
Where deals come from
A mix. Some leads come to you, some you find yourself.

The Braun Read

Ask hard questions

Too much is left unsaid. Make them answer before you invest.

Pay
No pay listed at all.
Transparency
Shares 1 of 5: quota, attainment, deal size, territory, sales cycle.
Time on market
Open 174 days. Ask why it's been hard to fill.
Company hiring
5 sales roles open, hiring at a steady pace.

Red lights

None spotted.

Yellow lights

  • German required. The posting asks for fluent German. Worth knowing before you apply if you only sell in English.
  • Open 90+ days. This role has been posted for three months or more. Ask why it's been hard to fill, and whether anyone left it.

Green lights

None spotted.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    This role has been open a while. What's made it hard to fill?

    The answer tells you what candidates saw that made them walk.

  2. 2.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  3. 3.

    What percentage of reps on the team have been here more than 18 months?

    Tenure shows whether people stay long enough to get paid.

  4. 4.

    Has the comp plan changed in the last 12 to 18 months? What changed?

    A plan that changes every year means the goalposts keep moving.

  5. 5.

    Who sits with reps and reviews calls each week?

    Coaching is often what's behind a good or bad attainment number.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

› When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

Josh's top five questions for any sales interview →

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Full posting
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. We are seeking a driven and dynamic individual to join our DACH Partnerships team in the Berlin office. You will play a pivotal role in our regional growth and development of one of our largest partner ecosystems.  As a Partner Account Manager, you will help us grow the pipeline and revenue through our Channel partners and Agencies (also defined as System Integrators, Solution Partners, Digital Consulting firms etc).  Your leadership & knowledge of the market will help drive the go-to-market strategy, collaborating with Sales, Marketing, and Outbound to ensure smooth execution and sustained growth in the region. Key Responsibilities: Partner Recruitment & Onboarding: - Identify, recruit, and onboard new Channel Partners (or System Integrators) that align with our strategic objectives and target markets. - Develop and implement effective partner onboarding programs to ensure rapid ramp-up and productivity. - Educate partners on Aircall's products, services, value proposition, and sales processes. Partner Relationship Management: - Build and maintain strong, long-lasting relationships with key stakeholders within partner organizations. - Serve as the primary point of contact for assigned partners, addressing their needs, challenges, and opportunities. - Conduct regular business reviews with partners to assess performance, identify areas for improvement, and develop joint action plans. Revenue Generation & Sales Enablement: - Develop and execute joint business plans with partners to achieve mutually agreed-upon revenue targets. - Provide ongoing sales enablement, training, and support to partners, including product updates, competitive intelligence, and sales collateral. - Collaborate with internal sales teams to ensure seamless hand-off and co-selling opportunities with partners. - Track and report on partner performance metrics, including pipeline, closed deals, and revenue attribution. Forecasting & Reporting: - Accurately forecast partner sales and contribute to overall company revenue projections. - Provide regular reports on partner performance, activities, and market insights to management. Program Development & Optimization: - Contribute to the ongoing development and refinement of the channel partner program, including policies, incentives, and marketing initiatives. - Work cross-functionally with Marketing, Product, and GTM teams to support partner needs and program enhancements. - Stay informed about industry trends, competitive landscape, and best practices in channel management Qualifications: - Confident Communicator. Languages: Native German language, English fluent.  - You have at least 2-3 years of experience, ideally in partnership development, in a competitive, data-driven environment.  - You have a strong understanding of SaaS business models and an interest in technology - Analytical and strategic thinking abilities, KPI driven approach. - Excellent communication, negotiation, and interpersonal skills. - Bachelor’s degree in Business, Sales, Marketing, or a related field. Why join us? 🚀 Key moment to join Aircall in terms of growth and opportunities 💆‍♀️ Our people matter, work-life balance is important at Aircall 📚 Fast-learning environment, entrepreneurial and strong team spirit 🌍 45+ Nationalities: cosmopolite & multi-cultural mindset 💶 Competitive salary package & benefits DE&I Statement:  At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.  We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.   We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn. Want to know more about candidate privacy? Find our Candidate Privacy Notice here.
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