Partner Sales Manager

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. The Role Venture-backed companies have always thrived on Braze, and they have always sought to push the boundaries of customer engagement to better serve their most important asset: their customers. Across every growth stage, VCs play an instrumental role in supporting their portfolio companies and have a vested interest in their success. Braze has made considerable progress establishing ourselves as a trusted advisor within leading venture firms to support them better, and we’re now at a stage to accelerate these relationships even further. As Senior Partner Sales Manager, VC, you own the operating relationship with a named set of Tier 1 and Tier 2 venture firms. Your job is to expand Braze's relationships and credibility within each firm well beyond the platform owner, so that when a portfolio company is evaluating customer engagement platforms, Braze is the default recommendation. What You'll Own - Firm operating cadence. Run a recurring cadence with each assigned firm with clear agendas, pre-work, and follow-through. - Firm-wide relationship depth. Build relationships beyond the typical platform owner, into a firm's investment, talent, and community teams, so Braze is embedded across the business rather than single-threaded through one contact. - Define and deliver joint initiatives with your partner firms that support the growth of their portfolio companies and Braze’s customer footprint. - Portfolio enablement. Run portfolio-facing enablement: workshops, office hours, founder sessions, event participation to ensure portfolio companies hear from Braze directly. - Work closely with the Braze sales team on founder and portfolio-company introductions, converting relationship depth into qualified pipeline and new business wins. - Reporting and forecasting. Own pipeline management and portfolio tracking to ensure Leadership visibility. - Offer and program feedback. Gather feedback from firms and portfolio companies on program and offer design on an ongoing basis, and feed it back to shape how the offer evolves. What This Role Is Really About The job is to become embedded enough in each firm, beyond the platform owner, that Braze gets surfaced by default whenever a portfolio company is choosing a customer engagement platform. That only comes from operating cadence and relationship depth held consistently over quarters. How We Show Up - Owns relationship depth, not just the relationship. You know each firm's platform team, investment team and portfolio well enough to spot where Braze adds value before anyone asks you to. - Drives outcomes through firms without controlling them. You don't own a firm's investment decisions or a portfolio company's buying decision, but you influence both, consistently, through credibility rather than authority. - Builds relationships that outlast a single check-in. GPs, platform leads and founders trust you because you've shown up for them before, not because you need an intro this quarter. - Communicates with precision to very different audiences. You can confidently talk about thesis and portfolio strategy with a GP and customer engagement architecture with a portfolio company's technical lead. Who You Are - 7-10 years of experience in Venture Capital, Private Equity, Partnerships, Sales, Business Development or Ecosystem roles, with direct, hands-on experience partnering with VC firms. - Comfortable being the single point of contact for a named portfolio of firms, and confident enough with Braze's platform and composable architecture to speak credibly to a firm's platform or portfolio-ops team, not only its GPs. - A track record of building operating cadence and joint programming with external partners. - Highly organised and execution-focused, able to manage multiple firm relationships and initiatives at once without a large team around you. - Naturally curious, high EQ, and comfortable operating at every level within an organisation, from GP to portfolio-company founder. Nice to Have - Familiarity with Customer Engagement, Growth and Retention strategies. - Experience building or expanding a partner program. For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $60,000 and $86,400/year, with an expected On Target Earnings (OTE) between $100,000 and $144,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: - Competitive compensation that may include equity - Retirement and Employee Stock Purchase Plans - Flexible paid time off - Comprehensive benefit plans covering medical, dental, vision, life, and disability - Family services that include fertility benefits and equal paid parental leave - Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend - A curated in-office employee experience, designed to foster community, team connections, and innovation - Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching - Employee Resource Groups that provide supportive communities within Braze - Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI: - To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. - To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a retroactive manual review of any decision made or to contest a decision, please contact us at talentdata.privacy@braze.com. Please contact us at talentdata.privacy@braze.com with any questions. To find out more about our hiring process, check out this page. Notice Regarding Automated Employment Decision Tool (NYC Local Law 144) Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at talentdata.privacy@braze.com promptly after applying. Summaries of the most recent bias audit results for such tools are available here. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.