Account Manager
City Wide Facility Solutions · Rancho Cordova, CA
Posted today
Account Growth: you grow customers the company already has (upsell, cross-sell, renewals).
- Base
- Not disclosed
- OTE
- Not disclosed
- Quota attainment
- Not disclosed
- Posted
- 3h ago
Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.
Ask: “What percentage of fully ramped reps hit quota last year?”
Still open · checked 2h agoon City Wide Facility Solutions's careers page
The job
- What you'd do
- Look after an existing group of commercial clients in Sacramento, visiting their buildings, fixing problems, and selling them extra building services. You'll also recruit and manage the independent contractors who do the work.
- What you'd sell
Cleans and maintains commercial buildings, all from one company
When a commercial building needs cleaning and upkeep, the manager usually lines up a separate company for each job. The problem is, a dirty or unsafe building drives customers away, and chasing several providers eats time nobody has. City Wide handles janitorial, building maintenance, and specialty work through one company, so the manager deals with just one provider.
In plain English, from their own job posts. Something wrong? Tell me · More Industry-specific software companies →
- Who you'd sell to
- Business owners and property managersIn their words: “meeting with business owners and property managers”
- Where deals come from
- Mostly handed to you: inbound leads or a set list of customers.
The Braun Read
Worth a lookSolid on the basics. Use the first call to fill in the gaps.
- Pay
- No pay listed at all.
- Transparency
- Shares 1 of 5. Mentions territory. Ask about quota, attainment, deal size and sales cycle.
- Time on market
- Brand new.
- Company hiring
- Ramping up: posted 40 sales roles in the last 30 days. That many open roles can also mean churn. Ask how many reps are still there from last year.
Red lights
- Pay. No pay listed at all.
Yellow lights
- Same job posted many times. The company has 8 or more open postings with this exact title. Could be a big build-out, could be a revolving door. Ask how many reps they hired last year and how many are still there.
Green lights
Questions to ask on the first call
Built from what this posting leaves out. How they answer tells you as much as what they say.
- 1.
How many reps are you hiring for this, and how many from last year's class are still here?
Hiring a lot can mean growth, or people leaving.
- 2.
What percentage of fully ramped reps hit quota last year?
OTE is what you could earn. This is how likely you are to earn it.
- 3.
What percentage of reps on the team have been here more than 18 months?
Tenure shows whether people stay long enough to get paid.
- 4.
Has the comp plan changed in the last 12 to 18 months? What changed?
A plan that changes every year means the goalposts keep moving.
Before You Apply
Find out where you fit, and where you don't, before you hit submit.
Why I built it this way ↓
Most résumé tools try to make you look like a match. I'd rather help you find out if you are one.
Nothing made up.
Nothing goes on your résumé that you didn't do. If a line would need a number you didn't give me, I ask. I don't guess. On Braun Board it's checked in code, not just promised.
Curiosity before conclusions.
If the job wants something your résumé doesn't show, I ask before I assume. Plenty of sellers have done the thing and just never wrote it down.
Sorting, not selling.
Some jobs won't line up with what you've done. Finding that out before you apply isn't a loss. It's an hour back, spent on a job that fits.
No score.
A match score tells you how well you copied their words. It doesn't tell you whether you'd be good at the job, or happy there.
It's the same way I teach selling. We don't control who says yes. We do control where we spend our time, and whether everything we say is true.
Josh
More on this1 Is the job worth it?
Worth a look. Solid on the basics. Use the first call to fill in the gaps.
- No pay listed at all.
Might be worth asking about this before you spend an hour on a tailored résumé.
See the full Braun Read2 Where you fit
Upload once, see where you fit on any job.
Sign in and add your résumé. I'll show you where you line up, ask before I assume, and never add anything you didn't do.
Sign in →What people say about working at City Wide Facility Solutions ↓
Got an offer from City Wide Facility Solutions? Not sure about it?Ask me. I read every message myself. · JoshAsk Josh
Rather talk it through? Call or text me: 954-695-0844 (text)
Full posting
Account Manager
Build Relationships. Solve Problems. Grow Your Career.
Are you someone who enjoys building relationships, working independently, and making a real impact for your clients?
City Wide Facility Solutions is looking for an Account Manager to manage an established portfolio of commercial clients throughout Sacramento. In this role, you'll become the trusted advisor for your clients—ensuring their facilities are well maintained while identifying opportunities to provide additional solutions that help their businesses operate more efficiently.
Every day is different. You'll spend time visiting client facilities, meeting with business owners and property managers, solving problems, coordinating with our independent contractors, and helping clients receive exceptional service. If you enjoy autonomy, relationship-building, and seeing the results of your work, this is an outstanding opportunity.
What You'll Do
As an Account Manager, you'll serve as the primary point of contact for an assigned portfolio of commercial clients.
Your responsibilities include:
- Build long-term relationships with clients through regular facility visits and proactive communication.
- Ensure exceptional service through routine quality inspections and follow-up.
- Quickly resolve client concerns while coordinating with our contractor network.
- Identify opportunities to expand client relationships through additional facility services and products.
- Prepare pricing and proposals for additional services.
- Coordinate new client starts to ensure a smooth onboarding experience.
- Recruit, develop and manage relationships with independent contractors.
- Work closely with Night Managers to maintain outstanding service quality.
- Maintain accurate client information and inspection records using our CRM.
- Partner with our Sales Team by identifying new opportunities within your territory.
- Help protect and grow an existing book of business through outstanding customer service.
What Makes Someone Successful?
The most successful Account Managers are:
- Relationship builders who genuinely enjoy helping clients.
- Organized and detail-oriented.
- Comfortable working independently while managing multiple priorities.
- Positive problem-solvers who take ownership.
- Motivated by earning performance-based incentives.
- Excellent communicators who follow through on commitments.
Requirements
You’ll Succeed Here If:
- 3+ years of experience in Account Management, Customer Success, B2B Sales, Facility Management, Operations, or a similar client-facing role.
- Strong customer service and relationship management skills.
- Excellent verbal and written communication.
- Experience using Microsoft Office and CRM software.
- Valid California driver's license, reliable transportation, and current vehicle insurance.
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Benefits
Why Join City Wide?
At City Wide, we believe our people are our greatest asset. We invest in our team and reward performance.
- Competitive salary and growth potential.
- Dynamic, supportive team culture focused on excellence and client impact.
- Make a real difference for clients, contractors, and your career.
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More on City Wide...
City Wide Facility Solutions is the largest management company in the building maintenance industry and services Kansas City-based businesses. We have over 60 years of business and continue to experience healthy business growth across our communities. Our culture supports the company’s Mission: to create a Ripple Effect by positively impacting the people and communities they serve. Learn more at www.gocitywide.com
City Wide is an Equal Opportunity Employer