Braun Board

Account Executive - Higher Education Mid-Market

Qualtrics · Provo, UT

Game over? Still on their site, but open 2+ months.

New Business + Account Growth: you win new customers and grow existing ones.

Base
Not disclosed
OTE
Not disclosed
Quota attainment
Not disclosed
Posted
2mo ago

Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.

Ask: “What percentage of fully ramped reps hit quota last year?”

Still open · checked 2h agoon Qualtrics's careers page

The job

What you'd do
Sell Qualtrics software to medium-size colleges and universities, winning new schools and selling more to ones you already have. You'll meet with top school leaders, including executives, directors and VPs, and help them pick the right package.
What you'd sell

Helps companies measure how customers and employees feel

When a company wants to know how customers and employees really feel, it usually has to piece together feedback from scattered sources. The problem is, the answers often arrive after the damage is done, and no one sees the whole picture. Qualtrics gathers feedback from customers and employees in one place, so companies can spot what matters most and act on it in real time.

In plain English, from their own job posts. Something wrong? Tell me · More Sales & marketing companies →

Who you'd sell to
College and university top executives, directors and vice presidents at medium-size companiesIn their words: “You sell the Qualtrics platform and become a trusted advisor to C-Suite, Director, and VP level leaders in HIgher Education”
Where deals come from
Mostly you. Expect a lot of outbound: cold calls, emails and LinkedIn.

The Braun Read

Proceed with caution

A few things here deserve a hard look before you spend time on it.

Pay
No pay listed at all.
Transparency
Says nothing about quota, attainment, deal size, territory or sales cycle.
Time on market
Open 69 days. Ask why it's been hard to fill.
Company hiring
Ramping up: posted 18 sales roles in the last 30 days. That many open roles can also mean churn. Ask how many reps are still there from last year.

Red lights

  • Big earnings claims, no numbers. It sells uncapped or unlimited earnings but never says what anyone actually earns.
  • Pay. No pay listed at all.
  • Time on market. Open 69 days. Ask why it's been hard to fill.

Green lights

  • Pays more past quota. Higher commission rates once you pass quota. Overperformance actually pays.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

  1. 1.

    What did the median rep and the top rep actually earn last year?

    "Unlimited" is a ceiling, not a number. You need the median.

  2. 2.

    What percentage of fully ramped reps hit quota last year?

    OTE is what you could earn. This is how likely you are to earn it.

  3. 3.

    What percentage of reps on the team have been here more than 18 months?

    Tenure shows whether people stay long enough to get paid.

  4. 4.

    Has the comp plan changed in the last 12 to 18 months? What changed?

    A plan that changes every year means the goalposts keep moving.

  5. 5.

    Who sits with reps and reviews calls each week?

    Coaching is often what's behind a good or bad attainment number.

  6. 6.

    Why is this role open? Did someone leave, or is it new?

    New headcount is growth. A replacement means someone left. Ask why.

› When the offer comes

Save these for later. They land better once they've said yes to you.

  1. 1.

    Can I see the full comp plan in writing, including clawbacks and accelerators?

    What's in writing is what gets paid. Read it before you sign.

  2. 2.

    Can I see the actual comp distribution for the team last year, not just the OTE?

    The spread shows what most reps really take home. OTE is just the target.

  3. 3.

    I'd be walking away from earned commission to join. Is there room for a sign-on bonus to help cover that?

    Leaving money behind is a fair reason to ask. The worst answer is no.

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Full posting
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Account Executive - Higher Education Mid-Market (AE3) Why We Have This Role Our Higher Education Account Executive team is a group of highly driven individuals dedicated to closing experience gaps in Education. This role will specifically focus on driving exceptional experiences that improve staff and student engagement, satisfaction, academic research, and retention in Higher Education. Our SaaS platform is used to help some of the largest institutions in the world drive action with pre-built experience management (XM) programs and projects that anyone can use. How You’ll Find Success - You are known for your strong work ethic - You are passionate about education - Hunter mentality - You thrive in a competitive, collaborative environment - Creative problem-solving - Consistently raise the bar for yourself and others around you How You’ll Grow - Structured promotion process/auto promotion process - Career Action Planning with Manager - Qmobility Things You’ll Do - You sell the Qualtrics platform and become a trusted advisor to C-Suite, Director, and VP level leaders in HIgher Education - You engage with and guide clients and prospects through all points of the sales cycle - including prospecting, product demonstrations, on-site presentations, through close - You drive net-new revenue growth through new logo acquisition and expansion of current accounts - You identify key strategic accounts and customers that help tell the Qualtrics story, and drive organic growth through networking and events - You educate clients on packages and options applicable to their needs and challenges, demonstrating how features and benefits match their goals - You develop and execute strategic plans for your territory and create reliable forecasts - You focus on self-development through daily training and enablement - You strive to add to your pool of contacts, relationships, and opportunities - You strive to have consistent, productive days What We’re Looking For On Your Resume - You earned a Bachelor's degree - You have experience navigating Salesforce.com, LinkedIn Sales Navigator, and other prospecting applications - You have a proven track record of hitting and exceeding quotas - You love closing complex, consultative deals - You are able to travel when necessary - You have 2+ years of sales experience What You Should Know About This Team - Qualtrics’ Higher Education Account Executive team is dedicated to changing the way our customers focus on Experience data. Forrester reports that companies generate a 674% return on investment when using Qualtrics. Now that’s a solution you can get behind! - As an Account Executive, you will focus on growing new revenue through strategic, relationship-based selling, a hunter mentality, and educating prospective and current customers on the value of Qualtrics XM. Our most successful Account Executives have a track record of exceeding quota, acting as trusted advisors to clients, and being passionate teammates. - The challenge? Qualtrics XM is a very versatile platform, adding value to a limitless array of decision makers. If you love a strategic, analytical sales process and working with a variety of stakeholders, selling Qualtrics XM will always keep you learning and growing. Our Team’s Favorite Perks and Benefits - Salary + Uncapped Commissions and Accelerators - 100% Performance based promotions -- not politics or tenure - Catered lunch - Culture - Incredible work environment - you can wear jeans and bring your dog to the office, anytime - Quarterly team activities, winter and summer parties, and lots of Qualtrics swag The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. ​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
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