Account Manager

Positions to Fill: One (1) Reason for Open Position: Vacant Position Employment Type: Full-time-permanent, Salaried. Employment Location: Hybrid (candidates must be available to work from the Toronto, ON office 2x weekly in order to apply). Salary: $75,000.00 - $100,000.00 CAD. This range is based on base salary and does not include additional bonus programs, equity and other total rewards eligibility. Three Ships Beauty is hiring! We’re looking for an Account Manager to own and grow our top retail accounts, and top independent (indie) partner accounts that drive the most revenue in our wholesale business. We are looking for someone who is a unique combination of both a hunter (prospecting to bring on new accounts) and a farmer (growing existing accounts). These retailers (health & beauty, salons, spas, and independent boutiques) are often where customers first touch, test and fall in love with Three Ships. Your job is to make each of these partnerships thrive: helping them sell more of our products, keeping them stocked and supported, and making sure they experience Three Ships as a true partner. You’ll report to the department lead of Sales and work closely with our Sales & Education, Marketing, Ecommerce and Operations teams. This is a great opportunity for someone who loves building relationships, gets excited by hitting targets, and wants to see the direct impact of their work on a growing brand. Primary Responsibilities Account Management & Growth - Own primary wholesale accounts including Well.ca, Erewhon, Thrive Market, Optimize Brands, Fullscript, Grove Collaborative, Holt Renfrew, Avolta (duty-free) and grow our top 20 revenue-driving independent accounts, building strong relationships with owners, buyers and store teams. - Meet regularly with each account to review the business, identify opportunities and build joint growth plans. - Review retail net shipment sales weekly to stay on track for monthly and annual targets, growing revenue within each account through new products, expanded assortment and reorders. - Present new product development and seasonal plans to your accounts, including at market meetings - Negotiate terms, promotions and placements that create wins for both the retailer and Three Ships. - Pursue and onboard new strategic, specialty and independent wholesale partners through outbound prospecting and tradeshows. Promotions & Trade Marketing - Build each account’s promotion strategy (promotions, gratis, sampling, training, displays and events), using trade marketing spend effectively to generate the highest ROI. - Track the results of every program so we know what drives sell-through and can invest where it works. - Partner with the Marketing team on campaign, promotional and educational emails to your retailers. In-Store Experience - Increase in-store sales by working with the Senior Sales & Education Manager to plan events, create displays and in-store assets, and train store teams. - Visit, train and educate key accounts in-person to strengthen relationships and optimize how our brand shows up on shelf. Planning, Financials & Operations - Build and maintain a P&L for each of your key accounts, tracking revenue, trade spend, gratis, discounts and margin so we understand the true profitability of every partnership. - Use account P&Ls to guide where trade marketing dollars go, recommending where to invest more and where to pull back. - Partner with your manager, working closely with Finance, on annual account budgets and forecasts, and flag risks and opportunities early. - Work with the Operations team on inventory forecasting for your accounts, so retailers stay in stock and orders restock shipments on time to avoid stockouts. - Partner with the Ecommerce and Operations teams to keep wholesale ordering smooth for your accounts. Requirements - 3 to 5 years of experience in sales or account management, with a focus on retailer-specific sales goals. - A proven track record of growing sales and building strong retailer relationships. - Proficiency in Google Workspace and Excel. - Ability to travel up to 10% of the time for retailer meetings, store visits and trade shows. - Experience in a product-based industry (beauty, food, fashion, hard goods, etc.) is an asset. - Experience working with beauty retailers including Sephora, Shoppers Drug Mart, and other relevant retailers is an asset. - Experience with Shopify or wholesale platforms like Faire is an asset. - Experience working for a DTC business is an asset. - A track record of growing sell-through with trade marketing and promotions is an asset. You Are A Good Fit If - Are hyper-organized, detail-oriented and great at managing your time. - Love hitting targets and are driven by results and KPIs. - Understand retail best practices for growing sell-through. - Are resourceful and creative, with a can-do attitude and the ability to build programs from scratch. - Can analyze complex issues and data, and turn them into clear, actionable plans. - Build strong relationships, and bring strong storytelling and negotiation skills over email, video, phone and in person. - Have experience at a startup, indie brand or lean organization, and thrive in a fast-paced environment. - Are a skin enthusiast who geeks out about the latest skincare, beauty and wellness trends. - Align with the Three Ships values of Hustle, Integrity, Compassion, and Curiosity. Team Members You'll Work Closely With - Senior Sales & Education Manager - partner on in-store events, displays, training and the field team. - Marketing Team - partner on retailer campaigns and educational emails. - E-Commerce Manager - partner on wholesale ordering and the online experience for retailers. - Operations Manager - partner on inventory forecasting and fulfilment for your accounts. - Wholesale Account Coordinator - partner on account management admin How To Apply Please submit your application before 11:59PM EST on November 23rd 2026. We appreciate all applicants' interest, but only those selected for an interview will be contacted. Accessible Recruitment Process: We strongly encourage applications from visible minorities, individuals with disabilities, and members of the LGBTQ2+ community. Three Ships actively encourages applicants to self-identify. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People Operations Team. Use of AI: While we may use AI enabled applicant tracking systems to sort resumes or streamline administrative tasks in the hiring process, all decisions about who joins our team are made by people. We do not use AI to rank, score, or eliminate candidates without human review & final decision making. Work Perks - Bonus: Annual Bonus Earning Opportunity. Celebrate wins and share in the success you help create. - Stock Options: We're all owners! All full-time permanent team members are granted stock options. Build long-term ownership in the future we're creating together. - Learning & Development: A $500.00 yearly allowance to keep your curiosity thriving through courses, training or conferences. - Health: A comprehensive benefits package covering medical, dental, vision, life and long-term disability, so you and your family feel supported. - Social: Fun team offsites & socials. - Flexibility: Flexible work hours & a hybrid work model. - Vacation: Two (or more) weeks of vacation, plus a full paid week off between Christmas and New Year's to recharge. - Birthday: An annual paid day off for your birthday! - Wellness Days: Unlimited Wellness Days to support your physical & mental health. - Summer Fridays: Half-day Fridays all summer long. - Products: $500 worth of free skincare, plus a 30% friends & family discount on all products! ………And so much more! Who We Are Three Ships is a results-driven beauty brand backed by natural ingredients and real science. Look closer at our formulas and you’ll find all natural, 100% plant + mineral-derived ingredients selected for their clinically-proven performance and skin-loving qualities. Nothing else. We are an equal opportunity employer. We truly see our team as our family, and focus on four core values: compassion, hustle, integrity, and curiosity. - Hustle - we work hard and smart. We believe that hard work, resourcefulness and dedication will take us far. Less ego, more grit. - Integrity - we look for people who are honest and good team players. We don’t believe in shortcuts - we take the right path, even if it’s the harder one. - Compassion - we foster good vibes and positivity, and celebrate wins as a team. We don’t believe in pointing fingers or pushing blame. We trust each other and always assume the best intentions. - Curiosity - asking questions is one thing, asking questions and having the willingness to discover the answers is another. We embrace, seek out, and share new experiences and ideas.