Outbound Sales Development Representative

Zenoti · Seattle, WA

Open 5 days

New Business: you win brand-new customers.

Base: $55K–$65K
OTE: Not disclosed
Quota attainment: Not disclosed
Posted: 6d ago

Why it matters: OTE tells you what you could earn. Attainment tells you how realistic it is.

Ask: “What percentage of fully ramped reps hit quota last year?”

Last confirmed open 24h agoon Zenoti's careers page

Apply on Zenoti →

The job

What you'd do

Find new customers by cold calling and research, mostly salons, spas, medical spas and fitness studios. You'll find most of your own leads, then pass the good ones to senior sales reps.

What you'd sell

Runs booking, checkout, and staff for salons and gyms

When a salon or spa owner has to run the business, they usually juggle separate tools for booking, checkout, staff schedules, and stock. The problem is, every extra tool costs money and leaves gaps, so appointments, sales, and customer records stop matching up. Zenoti puts online booking, checkout, customer records, staff scheduling, inventory, and marketing into one system, so the owner pays for less software and keeps more customers coming back.

In plain English, from their own job posts. Something wrong? Tell me · More Industry-specific software companies →

Who you'd sell to

Salon, spa, medspa and fitness studio operatorsIn their words: “Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries.”

Where deals come from

Mostly you. Expect a lot of outbound: cold calls, emails and LinkedIn.

The Braun Read

Ask hard questions

Too much is left unsaid. Make them answer before you invest.

Pay: Base is listed but not OTE. Ask what the variable is and how many people hit it.
Transparency: Says nothing about quota, attainment, deal size, territory or sales cycle. Ask about all five.
Time on market: Open 5 days.
Company hiring: 5 sales roles open, hiring at a steady pace.

Based only on what the posting says. Lights are a starting point for your first call, not a final judgment.

Questions to ask on the first call

Built from what this posting leaves out. How they answer tells you as much as what they say.

1.
What percentage of fully ramped reps hit quota last year?
OTE is what you could earn. This is how likely you are to earn it.
2.
What percentage of reps on the team have been here more than 18 months?
Tenure shows whether people stay long enough to get paid.
3.
Has the comp plan changed in the last 12 to 18 months? What changed?
A plan that changes every year means the goalposts keep moving.
4.
Who sits with reps and reviews calls each week?
Coaching is often what's behind a good or bad attainment number.
5.

Before You Apply

Find out where you fit, and where you don't, before you hit submit.

Why I built it this way ↓

Most résumé tools try to make you look like a match. I'd rather help you find out if you are one.

Nothing made up.
Nothing goes on your résumé that you didn't do. If a line would need a number you didn't give me, I ask. I don't guess. On Braun Board it's checked in code, not just promised.
Curiosity before conclusions.
If the job wants something your résumé doesn't show, I ask before I assume. Plenty of sellers have done the thing and just never wrote it down.
Sorting, not selling.
Some jobs won't line up with what you've done. Finding that out before you apply isn't a loss. It's an hour back, spent on a job that fits.
No score.
A match score tells you how well you copied their words. It doesn't tell you whether you'd be good at the job, or happy there.

It's the same way I teach selling. We don't control who says yes. We do control where we spend our time, and whether everything we say is true.

Josh

1 Is the job worth it?

Ask hard questions. Too much is left unsaid. Make them answer before you invest.

No red lights. 1 thing the posting doesn't say, worth asking on the first call.

See the full Braun Read

2 Where you fit

Upload once, see where you fit on any job.

What people say about working at Zenoti ↓

Got an offer from Zenoti? Not sure about it?Ask me. I read every message myself. · JoshAsk Josh

Rather talk it through? Call or text me: 954-695-0844 (text)

Full posting

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com The Sales Development Representative at Zenoti generates and qualifies sales leads through market research, cold calling and other lead generation tools. The Sales Development Representative coordinates with the sales team to ensure successful connections with prospective customers, actively pursues existing leads, and helps process leads from mailers campaigns and other marketing efforts, as well as trade shows and other events. What will I be doing? - You will work with the sales and lead generation teams to source new sales opportunities - Perform inbound lead follow-up, and outbound prospecting/cold calling - Create and qualify opportunities by understanding customer needs and requirements - Research accounts, identify and build relationships with key decision makers and generate interest - Maintain and expand a database of prospects - Team with channel partners to build sales pipeline and close deals - Assess, qualify and transfer leads to the appropriate Account Executive for a formal sales presentation Skills & Qualifications - Bachelor’s Degree preferred (or equivalent professional experience) - Demonstrated experience in inside sales, sales, or lead generation, preferably within the SaaS industry - Strong phone presence and experience dialing high volume of calls per day - Very strong interpersonal and communication skills - Business acumen, to understand the landscape of the opportunity, and the needs of prospective customers - Ability to conceptualize and explain complex concepts in a clear and compelling way - Ability to multi-task, prioritize and manage time effectively and independently - Must have knowledge of social networking sites and popular business directories - Experience in the salon, spa, medical spa, or fitness industry a plus Benefits At Zenoti, we believe that when people feel good, they are able to do great things. We enable our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards. We foster an enriching culture, supportive and dynamic work environment, and encourage our employees to balance life, work, and wellbeing. We offer all of our employees: - Attractive Compensation and benefits - Medical, dental, and vision coverage - Take advantage of our competitive 401k match program to help secure your financial future - Paid parental leave - Flexible work hours Zenoti Pay Range $55,000-$65,000 USD Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply →